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The contents of this feed are available for non-commercial use only.</copyright><generator>Blogsmith http://www.blogsmith.com/</generator><item><title>Welcome to Google, the Company Town</title><link>http://www.dailyfinance.com/2010/11/21/google-the-company-town/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/11/21/google-the-company-town/</guid><comments>http://www.dailyfinance.com/2010/11/21/google-the-company-town/#comments</comments><description><![CDATA[<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> <w:PunctuationKerning /> <w:ValidateAgainstSchemas /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF /> <w:LidThemeOther>EN-US</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> 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<p><img border="1" align="right" vspace="4" hspace="4" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/11/rszgoogle.jpg" alt="Google" />Past is prologue, so they say. In 1903, as chocolate magnate Milton Hershey was preparing to build his new, utopian town of Hershey, Pa., he declared it would be a place with "no poverty, no nuisances, no evil."</p>
Down through the decades, an echo reverberates: "Don't be evil," instruct Sergey Brin and Larry Page, the founders and masterminds of Google (<a href="http://www.dailyfinance.com/quotes/google-inc/goog/nas">GOOG</a>).<br />
<br />
Perhaps it's no coincidence, then, that the search-engine behemoth seems on the verge of constructing its own model company town. The <a href="http://www.mercurynews.com/breaking-news/ci_16586782?nclick_check=1&amp;forced=true"><em>Silicon Valley Mercury News</em></a> recently described Google's plans for a new corporate campus located within NASA's Ames Research Center, not far from its current Googleplex headquarters in Mountain View. The new Google-works will include employee housing and add another 1.2 million square feet to the company's already considerable real estate holdings, currently estimated by the <em>Mercury News</em> to be 4 million square feet.<br />
<br />
<em>The Mercury News</em> also notes that Google is encouraging the city of Mountain View to transform the area around the Googleplex, adding more housing and retail establishments.<br />
<br />
<strong>Beyond Tar-Paper Shacks<br />
</strong><br />
Google is tight-lipped about such efforts. But its motivation is likely similar to that of the many company-town builders who have gone before. If workers live nearby, they won't shrink from working longer hours. If residences are nice, perhaps even coming with subsidized pricing, and if there are lots of nearby amenities, new, skilled employees can be drawn to work for the company and are likely to want to stick around. <br />
<br />
Hershey's (<a href="http://www.dailyfinance.com/quotes/hershey-company-the/hsy/nys">HSY</a>) sturdy, single-family houses came equipped with such novelties as indoor plumbing, central heating and free landscaping -- quite a contrast to the tar-paper shacks that characterized coal towns and to the long, ugly rows of cell-block-like dwellings found in such steel towns as Braddock, Pa. The chocolate company provided land for schools, set up a junior college with free tuition and provided workers with pensions, insurance and medical benefits.<br />
<br />
In remote Morenci, Ariz., copper-mining giant Phelps Dodge built hundreds of new housing units in the 1940s and equipped its wholly owned town with such amenities as a 52-bed hospital, a baseball park and swimming pool, a hotel and an elaborate general store. <br />
<br />
And high-tech glassmaker Corning (<a href="http://www.dailyfinance.com/quotes/corning-incorporated/glw/nys">GLW</a>) has long functioned as the guardian angel for the upstate town of Corning, N.Y. In the 1940s, it began contributing millions to help build a new library, apartments and recreation facilities. In 1972, major flooding from the remnants of Hurricane Agnes pushed the Chemung River over its banks, devastating the downtown and leaving 6,000 homeless. Corning bailed out the village and soon erected a spiffy new headquarters and a refurbished Corning Museum of Glass. <br />
<br />
<strong>"It's Good Business"<br />
</strong><br />
Reflecting on the company's motivations for all this, former Chairman James Houghton told me in 2009: "What we're doing in Corning is totally in our self-interest. It's good business." The spiffy town -- a convenient tourist stopping point between New York City and Niagara Falls -- makes for good relations with the consuming public and with a skilled and in-demand workforce.<br />
<br />
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Is there a downside for companies in such developments? The term "company town" seems to carry a negative connotation, and some corporate public-relations folks mightn't be pleased to hear it associated with their companies. <br />
<br />
More significantly, even the most idealistic such experiments haven't always been blessed with happy endings. Over a century ago, railroad sleeping-car mogul George Pullman created an elaborate model town named for himself on the outskirts of Chicago. Living there, he felt, would have an "ennobling and refining" effect on his workers. Instead, Pullman became the focal point of a brutal, nationwide strike that permanently damaged the company's reputation. <br />
<br />
With its nap rooms, exercise classes, and free gourmet food, Google's installations hardly seem destined for such high drama. But with town-building goes responsibility. Perhaps the best thing would be for Google to avoid evil.<br />
<br />
<em>Green is the author of </em>The Company Town: The Industrial Edens and Satanic Mills That Shaped the American Economy<em> (Basic Books).</em><br />
<br />
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<p class="MsoNormal"> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/11/21/google-the-company-town/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19724391/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/11/21/google-the-company-town/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><dc:creator>Hardy Green</dc:creator><pubDate>Sun, 21 Nov 2010 07:00:00 EST</pubDate></item><item><title>Books@DailyFinance: An Irreverent Guide to Being a Better Boss</title><link>http://www.dailyfinance.com/2010/08/21/books-irreverent-guide-being-better-boss/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/08/21/books-irreverent-guide-being-better-boss/</guid><comments>http://www.dailyfinance.com/2010/08/21/books-irreverent-guide-being-better-boss/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/careers/" rel="tag">Careers</a></p><p><img hspace="4" border="1" vspace="4" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" alt="Books@DailyFinance" />Bob Sutton is a provocateur. The Stanford B-school professor's<em>The No Asshole Rule </em>jolted readers with its descriptions of unacceptable workplace behavior and a willingness to expose CEO offenders. The book's unconditional directive: Companies should ban bullying personalities from their ranks.<br />
<br />
Earlier Sutton books included <em>Weird Ideas That Work </em>(on creativity) and <em>Hard Facts, Dangerous Half-Truths &amp; Total Nonsense </em>(on "evidence-based management") -- and once again, the titles said it all.<br />
<br />
Now Sutton is back with a follow-up: <em>Good Boss, Bad Boss: How to Be the Best...and Learn from the Worst</em> (Business Plus, $23.99). With its lists of dos and don'ts aimed at a readership of managers, this volume is more conventional and less lively than its predecessor -- but it's still well worth a read.<br />
<br />
<strong>"Squelch Your Inner Bosshole"<br />
</strong><br />
Not that Sutton has totally laid down his Uzi. A chapter entitled "Squelch Your Inner Bosshole" instructs managers on how to face up to and overcome their own bad habits. The author cites a 2007 Zogby survey to the effect that 72% of workplace bullies are bosses. He even tells of one case in which a manager actually waterboarded an employee to encourage him to sell more.<br />
<br />
"If a team of world-class behavioral scientists designed a job that was optimized for turning occupants into assholes, the result would be disturbingly similar to many, if not most, bosses' jobs," the author writes. In short: Bosses have power over others and are themselves under lots of pressure, which they too often shove down to underlings.<br />
<br />
So what's the remedy? One idea is to "post a bosshole bounty: Pay twenty dollars to anyone who tells you when you have been a jerk." And if you're really out of control, you could team up with a "toxic handler" who'll help you clean up your messes.<br />
<br />
<strong>Incentive Systems a </strong><strong>Thorny Matter</strong><br />
<br />
A great deal of Sutton's advice involves developing "the right mindset." Getting the proper balance between being too assertive and not assertive enough. Concentrating on small wins, and helping your subordinates get their work done while experiencing dignity and pride. Accepting at least some of the blame when things go wrong."Giving your followers more credit than you think they deserve" -- since bosses routinely get more credit than <em>they </em>deserve.<br />
<br />
Incentive systems can be a thorny matter, Sutton says. Companies must be on guard that "anointed stars" do not undermine the performance of others.<br />
<br />
Reward systems such as the bonuses at Merrill Lynch, says the author, can encourage selfishness and the hoarding of skills that make it tough for new employees to learn anything. Overall organizational performance can suffer as a result.<br />
<br />
<strong>Be Hypersensitive</strong><br />
<br />
The best bosses "protect their people from red tape, meddlesome executives, nosy visitors, unnecessary meetings and a host of other insults, intrusions and time wasters." Sutton even encourages "creative incompetence" as a way of minimizing "half-assed" tasks imposed from on high. (Computer-generated performance reviews, anyone?)<br />
<br />
The author concludes with an unexpected, seemingly un-Sutton-like maxim: "To be a great boss, you've got to think and act as if it is all about you." An invitation to egomania? In this case, no. Sutton says managers should be hypersensitive to the impression they make on subordinates -- becoming very conscious of "what it feels like to work for you."<br />
<br />
Because, after all, in hierarchical organizations, it <em>really </em>is all about them.</p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/08/21/books-irreverent-guide-being-better-boss/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19600701/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/08/21/books-irreverent-guide-being-better-boss/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>bad bosses</category><category>Bob Sutton</category><category>book review</category><category>Bully</category><category>bullying</category><category>Columns</category><category>manager</category><category>stanford business school</category><category>The No Asshole Rule</category><dc:creator>Hardy Green</dc:creator><pubDate>Sat, 21 Aug 2010 07:00:00 EST</pubDate></item><item><title>Books@Daily Finance: The Rise and Rise of the World's Greatest Tea Mogul</title><link>http://www.dailyfinance.com/2010/07/10/books-daily-finance-the-rise-and-rise-of-the-worlds-greatest-t/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/07/10/books-daily-finance-the-rise-and-rise-of-the-worlds-greatest-t/</guid><comments>http://www.dailyfinance.com/2010/07/10/books-daily-finance-the-rise-and-rise-of-the-worlds-greatest-t/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/people/" rel="tag">People</a></p><p><img border="1" hspace="4" alt="Books@DailyFinance" vspace="4" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" />There will always be an England, they say. But where would the sceptered isle be without its tea? Sans Early Grey, would Churchill have been as staunch a warrior or Laurence Olivier as nimble a thespian?<br />
<br />
Around the year 1700, tea was effectively a controlled substance. It was heavily taxed by the government, costly to import from China, and sometimes illicit, having been smuggled in by criminal gangs. Not until the last quarter of the 19th Century did tea become a British household staple, after a Scottish adventurer stole some heavily guarded seedlings from China and facilitated the development of tea plantations in British-controlled India. <br />
<br />
By the late 1880s, the average Briton drank thirty-five gallons of tea each year. But even then, much of it was low quality, often moldy and musty-tasting. <br />
<br />
<strong>From Glasgow to Riches</strong><br />
<br />
Enter Thomas Lipton, the subject of Michael D'Antonio's entertaining and instructive new book, <em>A Full Cup: Sir Thomas Lipton's Extraordinary Life and His Quest for the America's Cup </em>(Riverhead Books). The Glasgow native who'd briefly lived in America was the owner of some 150 bright and attractive food shops -- the application of merchandising methods he'd picked up from such Yanks as department-store magnate A.T. Stewart. Lipton attracted customers with low prices, superior goods, and virtually constant promotion and advertising. In one stunt, he paraded pigs through the streets bearing signs with such slogans as: "Lipton's: The Best Shop in Town for Irish Bacon."<br />
<br />
Lipton entered the tea market with gusto: He received sizable discounts from the controlling <img border="1" hspace="4" alt="" vspace="4" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/07/afullcup240.jpg" />middlemen in exchange for bulk purchases. He obtained high-quality stuff, advertised heavily in newspapers, and priced his tea well below that of competitors. And he branded his wares, offering Lipton Tea in bright yellow paper packages rather than selling it loose as most others did.<br />
<br />
Lipton Tea became the company's signature product and, alongside Cadbury chocolate, one of the earliest consumer brands. And in 1890, the merchant solidified his position by purchasing thousands of acres of tea plantations in Ceylon. Soon, Lipton took on the U.S. market and, employing the same promotional methods, taught Americans to sip what they'd previously regarded as an alien brew. Before long, he had new products and new stores -- from Newfoundland to New Zealand -- and a sprawling 14-acre factory-and-office complex in London. The Lipton name was everywhere -- on ads in train stations and in shop windows, and on the sides of a fleet of company motor trucks. Asked the secret of his success by a journalist, Lipton replied: "Secret of it? Make no secret of it. Advertise all you can."<br />
<br />
<strong>Boating Consumes Him</strong><br />
<br />
Much like Lipton's life, D'Antonio's stimulating and informative volume falls into two parts. With his fortune secure, and after receiving a knighthood in 1897 thanks to his much-publicized charitable works, Lipton made himself into an international sportsman. There was little in the way of big-time athletics during that era; the biggest sporting event in the world was the America's Cup, a series of sailing races pitting one British yacht against one American, and held at irregular intervals off the New Jersey shore. The New York Yacht Club entry was the perennial winner, with the 1893 British defeat marred by post-race accusations of favoritism and cheating. Lipton, who knew as much about yachting as about igloo-making, determined to take up the baton.<br />
<br />
In a series of five Cups held between 1899 and 1930, Lipton repeatedly challenged the Americans -- and never won. He spent millions upon millions of dollars on the design and construction of a new, presumably faster ship for each race. The New Yorkers were, of course, spending equivalent amounts of money and effort, even into the early years of the Great Depression.<br />
<br />
D'Antonio offers exciting accounts of each race. The author describes the design and building of Lipton's Shamrock I<em> </em>through Shamrock V, and the various American craft, Columbia, Reliance, Resolute, and Enterprise. The first contest proved dramatic. Thousands of visitors descended upon New York, where two days of banquets, concerts, fireworks displays, and oratory celebrated the event. Perhaps coincidentally, Admiral George Dewey, fresh from the U.S. triumph in the Spanish-American War, arrived on the scene, accidentally met up with Lipton, and became a pal to the Briton. The races were initially frustrated by an absence of wind, but this changed, and on the morning of the second heat, Shamrock's topmast snapped in the wind. The American ship won all three heats decisively. <br />
<strong><br />
"The Good Millionaire"</strong><br />
<br />
Lipton was ever gracious in defeat -- perhaps because he had a broader agenda. Win or lose, he was using the contests as a way of building recognition for his tea and other wares. The tony America's Cup, accompanied by lavish society balls and attended by princes and Presidents, became just one more advertising opportunity. Equally significant, Lipton was turning himself into a recognizable brand. Consistently attired in an open frock coat, yachting cap, white high-collared shirt, and polka-dot bow tie, the tall, mustachioed gent became, over the decades, as recognizable as Theodore Roosevelt -- or Mickey Mouse. In contrast to such Robber Barons as John D. Rockefeller, Sr., Lipton was "the good millionaire," in D'Antonio's words - a paragon who'd risen from Glaswegian poverty to riches via his exemplary personal attributes. And anticipating such figures as Noel Coward and Alistair Cooke, the much feted and congratulated Lipton became America's professional Englishman -- a worthy candidate for a special relationship.<br />
<br />
Lipton was treated like royalty during trips to the United States. A 1931 visit, though, was special, as Lipton was presented with a "loser's cup" fashioned by Tiffany. Given a police escort to New York's City Hall, cheered by thousands outside and inside the building, he was praised by Mayor Jimmy Walker as "the greatest sportsman of our time." <br />
<br />
But he didn't have long to bask in the afterglow of Walker's praise. Lipton died that fall, felled by a respiratory infection. You can, of course, still buy Lipton's primary product, and many, many people do. With $3.5 billion in annual sales, the brand commands a tenth of the global market for tea.</p>
<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/07/10/books-daily-finance-the-rise-and-rise-of-the-worlds-greatest-t/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19541155/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/07/10/books-daily-finance-the-rise-and-rise-of-the-worlds-greatest-t/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>A Full Cup</category><category>book review</category><category>Lipton Tea</category><category>Michael DAntonio</category><category>Sir Thomas Lipton</category><dc:creator>Hardy Green</dc:creator><pubDate>Sat, 10 Jul 2010 10:00:00 EST</pubDate></item><item><title>Books@DailyFinance: Bush, Blair, and Bartiromo Coming This Fall</title><link>http://www.dailyfinance.com/2010/05/30/books-dailyfinance-bush-blair-and-bartiromo-coming-this-fall/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/05/30/books-dailyfinance-bush-blair-and-bartiromo-coming-this-fall/</guid><comments>http://www.dailyfinance.com/2010/05/30/books-dailyfinance-bush-blair-and-bartiromo-coming-this-fall/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/people/" rel="tag">People</a></p><p><img vspace="4" hspace="4" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/05/bush-book240.jpg" alt="" />What do George W. Bush, Tony Blair, and Maria Bartiromo have in common? If you guessed that they are all once-powerful people who still inform the global conversation you are partly right. All three are also publishing books this fall. They join a raft of lesser-known authors highlighted at this past week's trade fair, BookExpo America in New York City. Each year the event draws roughly 30,000 book-industry folks, including bookstore owners, publicists and marketers, writers, and publishing-house executives and staffers. They come to get a glimpse of the all-important fall season's books, and perhaps to collect a signed book from such brand-name authors as Barbra Streisand (yes, really) or Mary Higgins Clark.<br />
<br />
Here is a sampling of forthcoming titles that were heralded at the recently concluded event.<br />
<br />
Bush's volume, <em>Decision Points</em>, will be out from Crown Publishing, a division of Random House, in November. Described by the publisher as "a strikingly candid journey through the defining decisions of his life," the autobiography is likely to get the full-court promotional treatment: TV talk-show promos, front-page stories, and wide-ranging reviews. <br />
<br />
Crown paid Bush an <a href="http://www.thedailybeast.com/cheat-sheet/item/bush-book-deal-worth-7-million/breaking/">estimated</a> $7 million. But that publisher has more than one horse in this race -- and a horse of a far different color, at that. In August, readers can pick up Arianna Huffington's <em>Third World America</em>, in which the much-televised Web mogul tells how "the promise of the American dream - that our children will be better off than we are - has been broken."<br />
<br />
A separate Random House imprint, the prestigious Alfred A. Knopf, will publish Blair's book in September. <em>A Journey</em>, says the publisher, is "an intimate, far-reaching, and hugely revealing memoir." (Is there any other kind, according to publishers?) Knopf, too, offers dissenters a bit of balance with former Clinton Labor Secretary Robert B. Reich's <em>Aftershock: The Next Economy and America's Future</em>. The volume includes "an assessment of what must be done to ensure that prosperity is widely shared" going forward. That book is out in September, as well.<br />
<br />
<strong>Hot Topic: The Economy</strong><br />
<br />
CNBC anchor Bartiromo's <em>The Week That Changed Wall Street: An Eyewitness Account </em>will be published by Penguin (<a href="http://www.dailyfinance.com/quotes/pearson-plc/pso/nys">PSO</a>) <img width="240" vspace="4" hspace="4" height="180" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/05/bookexpo.jpg" alt="" />imprint Portfolio in September. Supporting this "thrilling narrative," the publisher says, are the author's interviews with former Treasury Secretary Henry Paulson, former AIG Chairman Hank Greenberg, J.P. Morgan CEO Jamie Dimon, and more. A less-breathless treatment from the same publisher is financial analyst Eric Janszen's <em>The Post-Catastrophe Economy: Prospering After the Great Recession</em>, which suggests there are even more economic woes to come. And in November Portfolio will issue yet another financial-meltdown analysis, <em>All the Devils Are Here: The Hidden History of the Financial Crisis </em>by Bethany McLean of <em>Vanity Fair</em> magazine and <em>New York Times</em> columnist Joe Nocera. For the first time, the publisher promises, we'll read about the true roots of the crisis. <br />
<br />
Of course, there are a host of non-blockbusters also coming in the fall. Consultants Bill Jensen and Josh Klein tell how to circumvent your company's stupid rules to improve efficiency in <em>Hacking Work </em>(Portfolio). Social networking is explored in consultant and former Web executive Lisa Gansky's<em> The Mesh: Why the Future of Business is Sharing </em>and in Don Tapscott and Anthony D. Williams' <em>Macrowikinomics</em>, both from Portfolio. Stanford University professor Robert Sutton, author of the 2007 best-selling <em>The No-Asshole Rule</em>, is back in September with <em>Good Boss, Bad Boss: How to Be the Best...And Learn From the Worst</em> (Business Plus). Former Lazard Freres and Quadrangle Group executive Steven Rattner describes his role in the car-industry bailout in <em>Overhaul: An Insider's Account of the Obama Administration's Emergency Rescue of the Auto Industry (</em>Houghton, Mifflin Harcourt), coming in October.<br />
<br />
<strong>Business History and Big Ideas</strong><br />
<br />
Big idea books include <em>What Technology Wants </em>(Viking) by former <em>Wired </em>editor Kevin Kelly, an October release with "a refreshing view of technology as a living force in the world." Aspen Institute president and former CNN chairman Walter Isaacson's <em>Profiles in Leadership: Historians on the Elusive Quality of Greatness </em>will be published by W.W. Norton in October. And Stanford University historian Ian Morris's<em> Why The West Rules-For Now: The Patterns of History, and What They Reveal About the Future</em> (Farrar, Straus &amp; Giroux), is also out in October.<br />
<br />
And then there's business history. In December, <em>Forbes </em>writer Emily Lambert's <em>The Futures: The Rise of the Speculator and the Origins of the World's Biggest Markets (</em>Basic Books) details past and present doings at the Chicago Mercantile Exchange, "the original (and eventually largest) futures market." In November comes Felix Rohatyn's <em>Dealings: A Political and Financial Life </em>(Simon &amp; Schuster), in which the former Lazard Freres managing director looks back on his eventful career. And last but let's hope not least, my own book, <em>The Company Town: The Industrial Edens and Satanic Mills That Shaped the American Economy </em>(Basic Books) hits stores in September. It describes how two strands of capitalism -- one utopian, the other exploitative and profiteering -- have competed for ascendancy in the United States.</p>
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<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/05/30/books-dailyfinance-bush-blair-and-bartiromo-coming-this-fall/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19484014/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/05/30/books-dailyfinance-bush-blair-and-bartiromo-coming-this-fall/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>books</category><category>george w. bush</category><category>Maria Bartiromo</category><category>Tony Blair</category><category>TonyBlair</category><dc:creator>Hardy Green</dc:creator><pubDate>Sun, 30 May 2010 11:00:00 EST</pubDate></item><item><title>Books@DailyFinance: The World According to an Incurable Optimist</title><link>http://www.dailyfinance.com/2010/05/22/books-dailyfinance-the-world-according-to-an-incurable-optimist/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/05/22/books-dailyfinance-the-world-according-to-an-incurable-optimist/</guid><comments>http://www.dailyfinance.com/2010/05/22/books-dailyfinance-the-world-according-to-an-incurable-optimist/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/people/" rel="tag">People</a></p><p><img width="165" vspace="4" hspace="4" height="248" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/05/rationaloptimist.jpg" alt="" />If you were to spot Matt Ridley's <em>The Rational Optimist: How Prosperity Evolves </em>(Harper, $26.99) on a bookstore shelf, you might imagine from the snappy title that it's one of the many recent volumes on behavioral economics -- or even a book of personal finance tips. And to be sure, his book does contain <em>Freakonomics</em>-like references to lab experiments involving chimps, and allusions to the oft-cited "prisoners' dilemma" research. <br />
<br />
But Ridley's volume is something else again -- a big-idea book with sweeping theories about civilization somewhat in the mode of Jared Diamond's <em>Guns, Germs, and Steel</em>. Ridley's thesis: "The great headlong experiment of human economic 'progress' " is the result of the eons-old emergence of barter and exchange, which in turn allowed for the division of labor, specialization of work, innovation, and the evolution of our collective, cumulative intelligence.<br />
<br />
Don't get the idea, though, that <em>The Rational Optimist </em>is a slog -- or a work to be gulped down quickly. Rather, it is a cleverly written, deeply researched effort meant to be savored slowly. My guess is that readers will find themselves often quoting its tasty bits of evidence, or even reading it aloud to others. Did you know that chickpeas may have been the first farm crop, cultivated some 11,000 years ago? Or that in early Mesopotamia, the word for accountant was the same as the word for high priest? (Casts new light on the expulsion of the money changers from the temple, doesn't it?) Or that ancient Rome's hegemony was the result not of military conquest but of trade, particularly with India, "the world's economic superpower"?<br />
<br />
Ridley, who holds a doctorate in zoology from Oxford, is the former science editor of <em>The Economist </em>and the author of numerous books, including the best-seller <em>Genome, </em>and a biography of biologist and DNA co-discoverer Francis Crick. <em>The Rational Optimist </em>includes chapters on everything from the emergence of trust in human relations to the Green Revolution and the triumph of cities. <br />
<br />
<strong>In Praise of Innovation and Competition </strong><br />
<br />
Trade is at the center of the book's action, and Ridley emerges as a free-trade fundamentalist: "There is not a single example of a country opening its borders to trade and ending up poorer," he writes, offering noticeably little sympathy to displaced European shoemakers or U.S. autoworkers. Too bad for such folks, but they are not, in his narrative, the great enemies of progress. Instead, he consistently shows the villains of history to be greedy, "rent-seeking" aristocrats and bureaucrats -- "elites who capture a greater and greater share of the society's income by interfering more and more in people's lives as they give themselves more and more rules to enforce." <br />
<br />
He shows this dead-hand function stifling innovation in one empire after another, from Egypt through Greece and Rome and especially in the Ming dynasty in China. His heroes, on the other hand, include the ancient Phoenicians, whose seagoing entrepreneurship prompted "a burst of specialization all around the Mediterranean," in which various peoples discovered their respective competitive advantages.<br />
<br />
Trade and markets are key to the optimism of the book's title. "The market process of exchange and specialization ... gives a vast reason for optimism about the future of the human race," he writes. One threat after another goes down to defeat in Ridley's pages: Malthusian overpopulation, inadequate production of food, Africa's stalled economic growth, even climate change.<br />
<br />
Not every reader will find his wide-ranging arguments persuasive, of course. And there are problems with Ridley's historical pageant. For one thing, the author underplays the extent of past conflicts. Without denying that the Industrial Revolution entailed exploitation and poverty, he asserts that mid-19th century British laborers, much like the American, Taiwanese, and Chinese workers of later periods, "flocked to the factories from the farms" to escape the even more grinding toil and misery of rural life. Missing from this paean to free will is the element of coercion, including the falling prices for agricultural products that encouraged people to migrate. Ridley overemphasizes the carrot and averts his eyes from the stick.<br />
<br />
<strong>The Libertarian's Lament</strong><br />
<br />
The author also gives little credit to the role of government. He asserts that the "tiny nation" of Britain, with its mere 8 million people in 1750, outperformed far more populous and productive lands thanks to the rare confluence of such advantages as sufficient capital, freedom, education, and culture. So what about the Royal Navy, which patrolled the sea, opened shuttered ports, eliminated the slave trade, and enforced free-trade imperialism? Ridley is simply not a fan of any government, and although he gives the state credit for some innovations -- nuclear weapons, the Internet -- he is more comfortable dwelling on its failed bets, such as interactive television.<br />
<br />
That goes with the author's libertarian bent. The primary reason to be optimistic about the future, he says, is the way humanity's collective intelligence -- generally facilitated by market mechanisms, especially the exchange of ideas -- has overcome so many threats and obstacles over the years. In every age, Ridley believes, pessimists have dominated the public debate, and our era is no different. But humanity will overcome, he asserts, so long as ideas "continue to have sex with each other" -- i.e., intermingle and stimulate novel thinking. What's more, "economic evolution will raise the living standards of the twenty-first century to unimagined heights," he predicts. <br />
<br />
In the era of the BP oil spill, big Toyota blunders, and Wall Street meltdowns, it's difficult to be quite as sanguine about a capitalistic future as Ridley is. Nevertheless, his book should seduce and charm thinking readers everywhere.</p>
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<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/05/22/books-dailyfinance-the-world-according-to-an-incurable-optimist/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19481760/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/05/22/books-dailyfinance-the-world-according-to-an-incurable-optimist/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>books</category><category>Matt Ridley</category><category>The Rational Optimist</category><dc:creator>Hardy Green</dc:creator><pubDate>Sat, 22 May 2010 09:00:00 EST</pubDate></item><item><title>Books@DailyFinance: A DIY Pied Piper Marches On (Thumb Splint at the Ready)</title><link>http://www.dailyfinance.com/2010/05/16/books-dailyfinance-a-diy-pied-piper-marches-on-thumb-splint-at/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/05/16/books-dailyfinance-a-diy-pied-piper-marches-on-thumb-splint-at/</guid><comments>http://www.dailyfinance.com/2010/05/16/books-dailyfinance-a-diy-pied-piper-marches-on-thumb-splint-at/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a></p><p style="text-align: left;"><img vspace="4" hspace="4" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" alt="" />Once upon a time New York City was home to a lot of people who enjoyed watching the construction of high-rise buildings. Fences around sites even had portholes to facilitate the practice. Today the pastime is less popular, perhaps due to the fact that, according to the New York City Department of Buildings, there are currently about 600 stalled construction projects in town. <br />
<br />
No matter. A somewhat similar, watch-'em-work experience can be had while reading <em>Made By Hand: Searching for Meaning in a Throwaway World</em> (Portfolio, $25.95) by Mark Frauenfelder, co-founder of the wonder-eyed website <a href="http://boingboing.net/">BoingBoing</a> and editor-in-chief of<a href="http://makezine.com/"> <em>Make </em>magazine</a>, the do-it-yourself Bible.<br />
<br />
Here is Frauenfelder describing his efforts to convert a backyard shack into a chicken coop: "I used a clamping miter box to cut the 45-degree angles for the frame and used the brackets to join the pieces. Things were going surprisingly well until I tried to attach the fourth piece and discovered that the furring strips I had bought were so twisted that I couldn't complete the frame without seriously warping it. The wood was against me. Fortunately, I had that extra piece of furring strip, and it seemed straight, so I cut it to size... I didn't want to make another trip to Home Depot unless I absolutely had to, so I forged ahead with the less-than-perfect materials at hand forcing the pieces into position."<br />
<br />
And on and on: Frauenfelder's blow-by-blow account of how he built the chicken coop continues for eight pages. Then the family moves and he has to build another chicken coop, only this time there's a problem with coyotes breaking in and killing chickens, so further construction is necessary. This involves "eleven metal fence posts, fifty feet of wire screen, and one hundred cable ties." And forget about the work of caring for the actual chickens and their, um, byproducts.<br />
<br />
Whew!<br />
<strong><br />
Does Making Things Make Life More Meaningful?</strong><br />
<br />
Despite such indulgent tales of sweated labor, the author makes a persuasive case that a DIY approach can help its practitioners achieve "a richer and more meaningful life, a life of engagement with the world." Moreover, we should probably pay attention, as the "real simple" movement seems to be attracting enthusiastic followers. <em>Make </em>magazine has over 100,000 subscribers, at least some of whom must actually build the compressed-air rockets, solar tracking platforms, and cat toys described in its pages. Over 75,000 people attended that publication's 2009 <a href="http://www.makerfaire.com/">Maker Faire</a>, a DIY expo held in San Mateo, California.<br />
<br />
<img width="164" vspace="4" hspace="4" height="248" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/05/madebyhand-1273503668.jpg" alt="" />But if, like me, your primary exposure to miter boxes comes by way of <em>This Old House </em>reruns, your feet firmly up on the coffee table, <em>Made By Hand </em>will be less than totally gripping. I applaud those who can install solar panels and drain their backyard cesspools while cultivating Amish Deer Tongue lettuce and home-schooling their kids. Soldier on, comrades! Me, I'll be sitting in the shade with a cold drink.<br />
<br />
That said, I found Frauenfelder's later chapters more engaging. In one, he tells how to construct a "dronestick" -- a simple, three-string musical instrument -- out of scrap lumber and matchsticks. Then he makes a wooden kitchen spoon from a broken-off tree branch. Then he figures out how to make a simple fermented tea ... fermented? As in bathtub gin? Suddenly <em>Made By Hand </em>had my attention. It wasn't long, however, before the author moved on to beekeeping and my interest waned again. <br />
<br />
Why not simply buy a cheap, secondhand guitar rather than construct your own musical instrument? Well, that would be giving in to the "mainstream music industry, which works to drive the lust to buy things." The DIYers of today have succeeded "in deprogramming themselves of the lifelong consumer brainwashing they've received" and have stopped "depending so much on faceless corporations to provide them with what they need." At a simpler level, Frauenfelder says working on DIY projects teaches us that "mistakes are not only inevitable - they're a necessary part of learning and skill building." And who can't relate to that?<br />
<br />
Frauenfelder is hardly one of those black-clad anarchists now seen in the streets of Athens or even a Gen-Y Abbie Hoffman. But readers can discover in his book a provocative anti-capitalist ideology for the 21st Century: Tune in, turn on, make stuff.</p>
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<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/05/16/books-dailyfinance-a-diy-pied-piper-marches-on-thumb-splint-at/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19468968/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/05/16/books-dailyfinance-a-diy-pied-piper-marches-on-thumb-splint-at/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>book review</category><category>do-it-yourself</category><category>Mark Frauenfelder</category><dc:creator>Hardy Green</dc:creator><pubDate>Sun, 16 May 2010 08:00:00 EST</pubDate></item><item><title>Books@DailyFinance: Turning Scrap into Gold in the Far East</title><link>http://www.dailyfinance.com/2010/05/07/books-dailyfinance-turning-scrap-into-gold-in-the-far-east/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/05/07/books-dailyfinance-turning-scrap-into-gold-in-the-far-east/</guid><comments>http://www.dailyfinance.com/2010/05/07/books-dailyfinance-turning-scrap-into-gold-in-the-far-east/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/china/" rel="tag">China</a>, <a href="http://www.dailyfinance.com/category/people/" rel="tag">People</a></p><p>There's a long tradition of Westerners going to the Far East to make their fortunes. British novelist Jane Gardam captures it the title of her novel <em>Old Filth</em>, which is both the nickname of her central character and an acronym for "Failed In London, Try Hong Kong."</p>
<p>A recent practitioner of the approach is Stephen H. Greer, who recounts his experiences in <em>Starting From Scrap: An Entrepreneurial Success Story</em> (Buford Books, $25). Like the character "Old Filth," Greer struck out in several attempts to land a Wall Street job, then in 1993 determined to make his pile in Hong Kong. There, he first considered becoming an importer of chicken feet, a much-sought-after delicacy in China. <br />
<br />
But serendipity pointed him in the direction of the scrap-metal trade, of which he knew nothing. It's hardly the most glamorous of businesses, conjuring up images of auto graveyards and rusty E. coli-infected cans. But the upbeat and resilient Greer makes it interesting. He also is an engaging tour guide to the landscape of developing-world capitalism.</p>
<p><strong>Talking the Talk</strong><br />
<br />
In China, Greer discovered that he was a good bluffer and talked his way into various company offices and deals. He also had the good fortune early on to meet and partner up with a shrewd Chinese woman, Mei, who would help show him the Asian ropes and in time become his wife. They first tried the "ornamental gift item" trade (toothbrush holders, anyone?), but quickly recognized the considerable opportunities available as a middleman in scrap metal. <br />
<img hspace="4" vspace="4" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/05/startingfromscrapjkt-1273104815.jpg" alt=" In Starting from Scrap: An Entrepreneurial Success Story, Stephen Greer recounts his experience of moving to China and starting a scrap-metal business." /><br />
Soon Greer's company, dubbed Hartwell International after his middle name, was deeply involved in purchasing magnesium ingots in China and shipping them to Japan and in acquiring stainless steel from various Southeast Asian dealers on behalf of a German recycling company. Within a few years -- dates aren't a strong suit in <em>Starting From Scrap -- </em>Greer's businesses were generating "a six-figure net income."<br />
<br />
A piece of cake, it seems, although Greer was doubtless aided in his success by his daily habit of "kowtowing three times in front of a random deity" at a local Buddhist temple.<br />
<br />
<strong>Wheeling and Dealing</strong><br />
<br />
Then the fun began. With four Southeast Asian scrap yards and operations in such far-flung places as Mexico, China, and South Carolina, he was hit by a plague of employee theft and gouging. His general manager in Guadalajara bought substandard metals, booked the shoddy stuff as expensive stainless steel and pocketed the difference. <br />
<br />
Greer soon learned that another Mexican employee was strong-arming suppliers into giving kickbacks. In China, both his key operative and customs officials proved greedy and dishonest. In Malaysia, petty theft of inventory was a persistent problem. Even his German customer, he says, was underhanded, attempting to renege on contracts.</p>
<p>Such experiences prompt Greer to offer a number of conclusions: In China, "the contract is just a guideline for future negotiations" and nothing likely to be honored. In Southeast Asia, "Chinese family businesses" have difficulty making deals with outsiders, whom they see as "a threat to internal family stability." In Mexico, "an antiquated legal system, which is constantly under repair, simply makes doing anything productive extremely complicated."</p>
<p>In 2001, <em>The South China Morning Post </em>and DHL recognized Greer as the "entrepreneur of the year." Within four years, he had sold his company to Sydney-based Smythson Recycling, and by 2008, he was out of the business altogether. Initially stunned that his scrap-metal adventure was at an end, he concludes that "selling the business was in some way a great relief." <br />
<br />
He doesn't tell readers how much he got for his company, but you can be sure it wasn't chicken feet.</p>
<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/05/07/books-dailyfinance-turning-scrap-into-gold-in-the-far-east/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19465429/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/05/07/books-dailyfinance-turning-scrap-into-gold-in-the-far-east/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>books</category><category>china</category><category>Mexico</category><category>recycling</category><dc:creator>Hardy Green</dc:creator><pubDate>Fri, 07 May 2010 09:00:00 EST</pubDate></item><item><title>Books@DailyFinance: A Bold and Worrisome Vision of the Post-Meltdown World</title><link>http://www.dailyfinance.com/2010/04/30/books-dailyfinance-a-bold-and-worrisome-vision-of-the-post-melt/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/04/30/books-dailyfinance-a-bold-and-worrisome-vision-of-the-post-melt/</guid><comments>http://www.dailyfinance.com/2010/04/30/books-dailyfinance-a-bold-and-worrisome-vision-of-the-post-melt/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/technology/" rel="tag">Technology</a>, <a href="http://www.dailyfinance.com/category/recession/" rel="tag">Recession</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a></p><img hspace="4" border="1" align="right" vspace="4" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" />How will life change in the new post-crash economy? For one thing, in author Richard Florida's vision, there might be a shift to what he calls "plug-and-play housing." Instead of having a regular house, you might move around from one extended-stay condo to another, enjoying the ability to pick up and go at a moment's notice. <br />
<br />
The upside: designer furniture, health-club access, maid service and all the accoutrements of motel life. The downside: all the not-so-great accoutrements of motel life, including alienation, the company of strangers and the absence of your funky, real-life possessions. But Florida thinks the concept has possibilities. "If you get a new job or simply want to move, no problem," he writes. So what if there's no community? It's an approach "that will facilitate the flexibility and mobility today's economy needs."
<p>That's the kind of thing that worries me about <em>The Great Reset: How New Ways of Living and Working Drive Post-Crash Prosperity </em>(Harper, $26.99), Florida's attempt to find a silver lining inside the cloud of our current economic malaise.</p>
<p><strong>'The Great Reset</strong>'<br />
<br />
<img hspace="4" border="1" align="right" vspace="4" alt="Great Reset Richard Florida book" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/04/greatreset300.jpg" />There's much in this book to provoke thought. Surveying previous great economic meltdowns, the author asserts that "crises inevitably give rise to critical periods in which an economy is remade in ways that allow it to recover and begin growing again." Such a "Great Reset," as he terms it, is likely to "take shape around new infrastructure and systems of transportation [and] give rise to new housing patterns.... Eventually, it ushers in a whole new way of life."<br />
<br />
But as in Florida's previous works, including <em>The Rise of the Creative Class </em>and <em>Who's Your City?</em>, this book seems at times to celebrate a Darwinian survival of the hippest, most youthful and most flexible sector of the global workforce. Kids, families, roots -- who needs 'em?</p>
<p>I don't want to overstate the book's shortcomings. After all, Florida, who teaches at the University of Toronto's business school, must be commended for his optimism, for taking the long view and for making an attempt to figure out what lies ahead in the not-so-distant future. This volume is certain to prompt plenty of stimulating discussion, both on the airwaves and in business circles.<br />
<br />
<strong>Depression Brings Innovation</strong></p>
<p>The author begins with succinct and well-researched examinations of two previous economic crises, the so-called Long Depression of 1873 and the Great Depression of the 1930s. Along with the suffering in each case, he discovers immense technological advances, featuring inventions from the modern bicycle to the research laboratory and Fordist mass production. He says we may look for such innovation to follow in the wake of our own crisis.</p>
<p>Each earlier period also brought a geographic redistribution of the U.S. population -- the rapid growth of urban areas at the end of the 19th century and the burgeoning of suburbia as a consequence of the recovery from the 1930s depression. (Strangely, Florida has little to say about World War II, which also profoundly reshaped the society and the economy.) These reshufflings of population are central to Florida's analysis. <br />
<br />
Drawing upon the work of geographer David Harvey, Florida argues that "technological fixes are insufficient to solve economic crises" and "the solution also always involves new patterns of real estate development and of economic geography broadly." It's just such a "spatial fix" that we must expect in our current recovery, argues Florida. Bye bye suburbia, especially in the Sunbelt. Hello, resilient postindustrial cities.<br />
<br />
<strong>Deja Vu</strong></p>
<div style="padding: 6px; float: right; width: 242px; height: 272px;"><script type="text/javascript">adsonar_placementId=1436303;adsonar_pid=986767;adsonar_ps=-1;adsonar_zw=230;adsonar_zh=260;adsonar_jv='ads.tw.adsonar.com';</script><script language="JavaScript" src="http://js.adsonar.com/js/adsonar.js"></script></div>
<p>At this point, the book may begin to seem a bit familiar to those who have read the author's previous works. Florida surveys city after city, finding promise in such places as New York, the District of Columbia and Charlotte, North Carolina, and dim prospects in Detroit, Akron, Elkhart, Indiana and more. He also lists the many advantages of Toronto, while deriding the Sunbelt, where he says "whole cities and metro regions became giant Ponzi schemes" thanks to the housing bubble. Florida's followers will find little that's truly novel in such chapters, but that's OK. The author is simply building upon and refining his previous work.</p>
<p>How will the anticipated "new way of life" look? That's difficult to say, Florida admits, even as he makes an attempt. A new economic landscape must "power new kinds of demand and undergird a new round of growth," just as the suburbs did for the auto age. Among the prominent features of this new landscape: High-speed trains to transport us and congestion pricing of roads to discourage auto use. <br />
<br />
"Megaregions" such as "Char-lanta" (Atlanta, Charlotte, and Raleigh-Durham) and "Hou-Orleans" (Houston and New Orleans) are already emerging as "the seeds of a new spatial fix." Work must be enriched, especially given that 45% of today's jobs are in the low-paid service sector. The author says we must, as a society, de-emphasize the predatory finance sector and shift from "a trading to a building orientation." Finally, there must be a new social compact that emphasizes flexibility (especially with portable benefits) and personal development.</p>
<p>Altogether, it's a libertarian vision that favors creativity, youth, diversity (he's down on immigration restriction) and local government. And what of the financial bailout? Government "squanders precious resources that could support...future-oriented, prosperity-boosting efforts when it chooses to bail out old industries, breathe life back into outmoded institutions, or place Band-Aids on problems" such as those of Wall Street and Detroit automakers. It seems there's little place for ex-autoworkers or laid-off bond-traders in the Great Reset.</p>
<p> </p>
<p> </p>
<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/04/30/books-dailyfinance-a-bold-and-worrisome-vision-of-the-post-melt/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19454502/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/04/30/books-dailyfinance-a-bold-and-worrisome-vision-of-the-post-melt/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>books</category><category>economy</category><category>housing</category><category>recession</category><dc:creator>Hardy Green</dc:creator><pubDate>Fri, 30 Apr 2010 09:00:00 EST</pubDate></item><item><title>Books@DailyFinance: Management Theory to the Rescue in The Lords of Strategy</title><link>http://www.dailyfinance.com/2010/04/16/books-dailyfinance-management-theory-to-the-rescue-in-the-lords/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/04/16/books-dailyfinance-management-theory-to-the-rescue-in-the-lords/</guid><comments>http://www.dailyfinance.com/2010/04/16/books-dailyfinance-management-theory-to-the-rescue-in-the-lords/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a></p><img hspace="4" height="280" border="1" align="right" width="186" vspace="4" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/04/kiechel72dpi.jpg" />In the early-1980s, they called it "the seagull model of consulting": You flew out from headquarters, made a few circles around a corporate client's head, deposited a strategy on him, and flew away again.<br />
<br />
The "seagull model" was a private joke among staffers at Boston Consulting Group, or BCG, the outfit that pretty much created business-strategy consulting. Even they acknowledged (only among themselves, of course) that they weren't involved in implementing the big ideas for which they charged clients a bundle. This state of affairs soon began changing, as BCG increasingly adopted the be-with-you-all-the-way approach that rival Bain &amp; Co. had been pursuing for years.<br />
<br />
But the image of the seagull haunts Walter Kiechel III's<em> <a href="http://www.amazon.com/Lords-Strategy-Intellectual-History-Corporate/dp/1591397820/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1271351580&amp;sr=1-1">The Lords of Strategy: The Secret Intellectual History of the New Corporate World</a> </em>(Harvard Business Press, $26.95). Throughout its pages, the author tells how one management fad - or, to be kind, philosophical insight - succeeded another over the decades since the mid-1960s. <br />
<strong><br />
A World of 'Growth Share Matrixes' and 'Value Chains'</strong><br />
<br />
Kiechel, a former managing editor at <em>Fortune </em>and former editorial director at Harvard Business Publishing, is a skilled writer and he has crafted a surprisingly readable and valuable work. But in the context of business, intellectual history seems a bit peculiar: As the author's consultants and business professors devise such notions as "the growth-share matrix" and "the value chain," not to mention "the seven-S framework" and "reengineering, it often seems as if they are engaged in a conversation among themselves, with little real-world significance.<br />
<br />
Ideas, more than deeds, simply were and are the central product of consulting. And regardless of the ideas' worth - or whether or not they ever had an impact on the ground - the firms had to keep spewing out product, just like that seagull.<br />
<br />
I must admit, however, that as a result of reading <em>Lords of Strategy</em>, I understand better than ever before how the various management ideas fit together; why some analytic approaches have had more staying power than others, and how various prevailing ideas could be succeeded by new ideas floated by rival consultants. <br />
<br />
As Kiechel explains, prior to the 1960s, "strategy" was a term seldom used in a business. In 1962, Harvard historian Alfred DuPont Chandler published a book that would come to be regarded as a classic of business history, <em>Strategy and Structure</em>, examining the emergence of decentralized organization in such companies as DuPont and General Motors. But it was mostly BCG, with its "experience curve" (showing how a company's costs should reflect its share of a market) and "growth share matrix" (which shed light on how a company's various businesses should be managed), that persuaded companies that they needed strategies. By 1979, a <em>Harvard Business Review </em>study showed that 45% of Fortune 500 companies were using some form of BCG's matrix to evaluate their units and plot the way forward. <br />
<br />
McKinsey, the world's most prestigious consulting firm, built its own matrix and a highly lucrative strategy business in the 1980s. But the most important refinement of this approach came from Harvard Business School professor Michael Porter, whose books <em><a href="http://www.amazon.com/Competitive-Strategy-Michael-E-Porter/dp/0743260880/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1271351065&amp;sr=8-1">Competitive Strategy</a> </em>and <em><a href="http://www.amazon.com/Competitive-Advantage-Creating-Sustaining-Performance/dp/0684841460/ref=ntt_at_ep_dpi_2">Competitive Advantage</a> </em>outlined how a company could "position" itself with a strategy that distinguished it from competitors. <br />
<br />
To some, all these approaches, with their emphasis on costs and various quantitative measures, were a bit bloodless. That left the door open for the likes of McKinsey analyst Tom Peters and others who pushed the human dimension to the forefront. In his mega-selling <em><a href="http://www.amazon.com/Search-Excellence-Americas-Best-run-Companies/dp/1861977166/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1271351165&amp;sr=1-1">In Search of Excellence</a> </em>- the first business book ever to reach No. 1 on <em>The New York Times </em>best-seller list - and in the subsequent writings of Peters and such confreres as Jim Collins, Gary Hamel, Rosabeth Moss Kanter, and John Kotter, it is people who are key, since humans are essential to innovation, service, and corporate learning - and not coincidentally, are every company's customers.<br />
<strong><br />
Seagulls and Capitalism</strong><br />
<br />
The problem for such up-with-people advocates was that they could never quite agree on what Kiechel calls "a unified theory of management." In the absence of such a paradigm that could challenge the strategy scholars, they had no persuasively abiding truths to offer a company in need of clear analysis and clear-cut choices. And that failing paved the way for what might be seen as the tragic legacy of strategic consulting. For it has become a tool of what the author calls Greater Taylorism, or a relentless application of "sharp-penciled analytics" to every aspect of a business, often with unhappy consequences for long-time workers and dependent communities. <br />
<br />
In the 1980s, strategy became the handmaiden of the leveraged buyout and hostile takeover, whereby outsiders loaded up on debt in order to purchase and break up various old-line outfits, from Federated Department Stores to meat packer Swift &amp; Co. "Sell off the turkeys" among your holdings, and you can increase your stock price - and management's compensation, the consultants advised. Such adventures often turned out poorly for all concerned, as buyout juggernauts like Drexel Burnham Lambert and targets like Jim Walter Corp. ended up in bankruptcy.<br />
<br />
A 1990s iteration of strategy consulting was "reengineering," articulated most famously in a series of articles and books by former MIT professor and consultant Michael Hammer. The approach was around for only a few years, as corporations' rank-and-file put up resistance to what they saw as a thinly-veiled program of downsizing. A mid-1990s survey told the story: 73% of companies surveyed by consultant CSC Index admitted that they were using reengineering to eliminate, on average, 21% of their workforces.<br />
<br />
More recently, the strategy consultants have become allies of private-equity firms, who, like the old leveraged-buyout outfits, raise pools of capital, buy out businesses, streamline them by applying strategy consultants' insights, then either sell the companies off or take them public, reaping a healthy return. <br />
<br />
With unemployment stuck in the neighborhood of 10%, it's hard to feel good about a trend that promotes such achievements over a more human-centric way of doing business. Along with Kiechel, we may console ourselves that "without strategy and strategy consultants, we could have broad swaths of the U.S. industry that look like the automakers" - arrogant, silo-ridden, and globally uncompetitive. But the strategy consultants have done their part to amplify what the author calls "the fiercening of capitalism" and a growing elitism that justifies an ever greater wealth disparity between foot soldiers and the captains of industry. That lopsided income distribution has Kiechel himself wondering: "Are we now as a society...ready to rethink our reliance on market mechanisms to produce the larger good?" <br />
<br />
You mean rethink the notion that unfettered capitalism is the best of all possible systems? Heavens, what would the seagull advise?<br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/04/16/books-dailyfinance-management-theory-to-the-rescue-in-the-lords/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19438359/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/04/16/books-dailyfinance-management-theory-to-the-rescue-in-the-lords/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>bain</category><category>book review</category><category>books</category><category>boston consulting group</category><category>BostonConsultingGroup</category><category>Columns</category><category>Lords of strategy</category><category>LordsOfStrategy</category><category>management theory</category><category>mckinsey</category><category>Walter Kiechel</category><dc:creator>Hardy Green</dc:creator><pubDate>Fri, 16 Apr 2010 12:00:00 EST</pubDate></item><item><title>Books@DailyFinance: It's Time Again for Books About Buffett</title><link>http://www.dailyfinance.com/2010/04/09/books-dailyfinance-how-many-books-on-buffett-does-the-world-nee/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/04/09/books-dailyfinance-how-many-books-on-buffett-does-the-world-nee/</guid><comments>http://www.dailyfinance.com/2010/04/09/books-dailyfinance-how-many-books-on-buffett-does-the-world-nee/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/warren-buffett/" rel="tag">Warren Buffett</a>, <a href="http://www.dailyfinance.com/category/people/" rel="tag">People</a>, <a href="http://www.dailyfinance.com/category/investing/" rel="tag">Investing</a></p><img vspace="4" hspace="4" align="right" border="1" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/04/buffettlunch240.jpg" />Each year, Berkshire Hathaway's (<a href="http://www.dailyfinance.com/quotes/berkshire-hathaway-inc-cl-a/brk.a/nys">BRK.A</a>) annual meeting is heralded by a new crop of Warren Buffett books. But with this year's meeting less than a month away -- it will be held on May 1 -- only a few new arrivals are trumpeting the advice and wisdom of the Oracle of Omaha. <br />
<br />
Among the newcomers to the all-things-Buffett library are Georgetown University finance professor Prem C. Jain's <a href="http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470467150.html"><em>Buffett: Beyond Value: Why Warren Buffett Looks to Growth and Management When Investing</em></a> (John Wiley, $27.95) and investor-relations adviser L.J. Rittenhouse's <a href="http://www.slideshare.net/MGHProfessional/buffetts-bites-the-essential-investors-guide-to-warren-buffetts-shareholder-letters"><em>Buffett's Bites: The Essential Investor's Guide to Warren Buffett's Shareholder Letters</em></a> (McGraw-Hill, $19.95).<br />
<br />
Both books draw heavily on Warren Buffett's writings. Jain analyzes his words in the Berkshire Hathaway annual reports, his letters to shareholders and other tidbits. Rittenhouse quotes from the shareholder letters and adds her own pithy reflections. <br />
<br />
And both authors focus on Buffett's strong belief in the importance of good managers. "Buffett has achieved success by emphasizing the importance of high-quality managers more than any other metric," Jain writes in his book, which covers 30 different topics. Rittenhouse offers up this<strong> </strong>as one of her "bites": "Find CEOs Who Pick Outstanding Managers." <br />
<br />
<strong>Not Much New</strong><br />
<br />
Rittenhouse's book is aimed at a less-sophisticated audience than Jain's, and she does an adequate job of distilling Buffett's advice. But the novice reader will find lots of other choices on the Buffett shelf. Jain's book is only a little more technical than Rittenhouse's. He breaks the Buffett wisdom down into even more segmented bits, then applies finance-professor expertise. But honestly, he's not offering that much new, either<strong>. <br />
<br />
</strong>Several older titles include Alice Schroeder's 2008 <em><a href="http://www.amazon.com/Snowball-Warren-Buffett-Business-Life/dp/0553805096">The Snowball: Warren Buffett and the Business of Life</a> </em>(Bantam paperback, $20), which provides an exhausting, 832-page account of the man's complex personal life and investing philosophy. Roger Lowenstein's <a href="http://www.amazon.com/Buffett-American-Capitalist-Roger-Lowenstein/dp/0385484917"><em>Buffett: The Making of an American Capitalist </em></a>(Random House paperback, $19), originally published in 1995, delves into the investor's personal life, too, but is really more concerned with his "value investing" philosophy of picking solid, perhaps underappreciated stocks and sticking with them. And the longest-running title of all, Robert G. Hagstrom's <a href="http://www.amazon.com/Warren-Buffett-Way-Second/dp/0471743674/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1270676755&amp;sr=1-1"><em>The Warren Buffett Way</em> </a>(Wiley paperback, $14.95), first published in 1994, outlines the Oracle's principles for investing, again based on his writings.<br />
<br />
Has it gotten to be too much of a good thing? Wiley marketing director Peter Knapp says no: "Buffett books are forever -- it's one of a very few business-book categories that seems impervious to saturation." Nothing succeeds like success, of course, but Knapp offers another reason for the popularity of such titles: "I don't think there's anyone else who combines Buffett's investing success with a personality that makes everyone feel comfortable and engaged."<br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/04/09/books-dailyfinance-how-many-books-on-buffett-does-the-world-nee/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19429026/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/04/09/books-dailyfinance-how-many-books-on-buffett-does-the-world-nee/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>book review</category><category>Columns</category><category>finance</category><category>Warren Buffett</category><dc:creator>Hardy Green</dc:creator><pubDate>Fri, 09 Apr 2010 12:00:00 EST</pubDate></item><item><title>Books@DailyFinance: Too Big to Fail = Too Big</title><link>http://www.dailyfinance.com/2010/04/01/books-daily-finance-too-big-to-fail-too-big/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/04/01/books-daily-finance-too-big-to-fail-too-big/</guid><comments>http://www.dailyfinance.com/2010/04/01/books-daily-finance-too-big-to-fail-too-big/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/jp-morgan-chase/" rel="tag">JP Morgan Chase</a>, <a href="http://www.dailyfinance.com/category/goldman-sachs/" rel="tag">Goldman Sachs</a>, <a href="http://www.dailyfinance.com/category/bank-of-america/" rel="tag">Bank of America</a>, <a href="http://www.dailyfinance.com/category/citigroup/" rel="tag">Citigroup</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/wells-fargo/" rel="tag">Wells Fargo</a>, <a href="http://www.dailyfinance.com/category/financial-services/" rel="tag">Financial Services</a>, <a href="http://www.dailyfinance.com/category/economy/" rel="tag">Economy</a></p><p><img hspace="4" border="1" align="right" vspace="4" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" alt="book review " bankers="" />It definitely seemed like a turning point.<br />
<br />
Lehman Brothers was bankrupt, Bear Stearns and Merrill Lynch had each been sold for a song, and the biggest institutions were pleading for government aid during the fall of 2008. A new title hit bookstore shelves:<em> The Wall Street Journal Guide to the End of Wall Street as We Know It</em>. <br />
<br />
But the end was only a new beginning, it now seems. <br />
<br />
"While some fabled institutions have vanished, the survivors have emerged larger, more profitable, and even more powerful," write MIT professor and onetime International Monetary Fund chief economist Simon Johnson and former McKinsey consultant James Kwak. Wall Street only became stronger, they say, thanks to the government ties that allowed its institutions a free ride on the backs of U.S. taxpayers. <br />
<br />
"Washington has behaved like an emerging market government in the 1990s -- using public resources to protect a handful of large banks with strong political connections," Johnson and Kwak assert.<br />
<br />
<strong>Break Up the Oligarchy</strong><br />
<br />
The authors' dense but compelling <em>13 Bankers: The Wall Street Takeover and the Next Financial Meltdown </em>(Pantheon, $26.95) is a <em>cri de coeur </em>to break up the "oligarchy" that the authors say now dictates economic policy in the U.S. They are far from the only Establishment figures to take this position. As they point out, this past October former Federal Reserve Chairman Alan Greenspan, the onetime champion of an unfettered free market, declared of the biggest financial institutions: "If they're too big to fail, they're too big."<br />
<br />
<img hspace="4" border="1" align="right" vspace="4" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/04/13bankers186-1270136271.jpg" />The government bailout -- cheap capital infusions to the nine biggest banks, an $85 billion credit line to insurer AIG (<a class="inlinked" href="http://www.dailyfinance.com/quotes/american-international-group-inc/aig/nys">AIG</a>) and the $700 billion Troubled Asset Relief Program (TARP) that allowed government purchase of worthless financial instruments -- represented nothing less than a blank check, say the authors. Unless further steps are taken, they go on, the effect will be further extravagant risk-taking and further financial crises in the future.<br />
<br />
What really steams Johnson and Kwak is that the Obama administration seems as susceptible to Wall Street influence as did that of George W. Bush. This is not only a reflection of the fact that the Street spreads its largesse around, say the authors, who track the recent quadrupling of financial-sector campaign contributions, from $61 million in 1990 to $260 million in 2006. It's also because of the revolving door that circulates policymakers between Wall Street and Washington. <br />
<br />
<strong>Same as the Old Bosses</strong><br />
<br />
If Goldman Sachs (<a class="inlinked" href="http://www.dailyfinance.com/quotes/the-goldman-sachs-group-inc/gs/nys">GS</a>) veteran Henry Paulson was the face of government economic policy at the end of the Bush term, the Street's influence hardly diminished as a new team stepped in, featuring the likes of ex-New York Fed chief Timothy Geithner, hedge-fund veteran Lawrence Summers, former Goldman partner Gary Gensler, and former investment banker Rahm Emanuel.<br />
<br />
Perhaps even more important, the authors say, is the fact that the ideology of Wall Street -- the idea that "unfettered innovation and unregulated financial markets were good for America and the world" -- has become "the consensus position in Washington on both sides of the political aisle." As evidence, they offer a quote from Obama, speaking before a gathering of the 13 powerful bankers referred to in the book's title: "My administration is the only thing between you and the pitchforks" of an aroused mob."<br />
<br />
How can this be, when a seemingly wide gulf separates the pro-business GOP from the reformist Democrats? One answer: The increasingly technical nature of investing. <br />
<br />
"On many issues crucial to the financial sector -- such as derivatives, securitization, or capital requirements -- all the people with relevant expertise were Wall Street veterans." As finance took on "the trappings of a branch of engineering," few outsiders have had the knowledge to intervene or even comment.<br />
<br />
<strong>A Safe System Got Dismantled</strong><br />
<br />
It took decades for this state of affairs to develop. In a brief recounting of U.S. economic history, the authors describe past efforts to control bankers' power, beginning with Thomas Jefferson and Andrew Jackson and culminating in the regulatory legislation passed under Franklin D. Roosevelt. <br />
<br />
"The Great Depression created the opportunity for a sweeping overhaul of the relationship between government and banks," the authors write. With passage of the Glass-Steagall banking act of 1933 and other laws, policymakers achieved "the safest banking system that America has known in its history." <br />
<br />
But step by step, that state of affairs broke down, first with new financial innovations in the 1970s and 1980s -- junk bonds, arbitrage trading, derivatives -- and with wave after wave of bank mergers that created new, multistate mega-institutions. Glass-Steagall, regarded as quaint thanks to the pace of change, was repealed in 1999.<br />
<br />
Johnson and Kwak also examine numerous emerging-market crises of the 1990s, including those in Korea, Indonesia and Russia. At the time, "few people, if any, thought that these crises had anything to teach the United States," say the authors, who recount how a smug U.S. regularly offered such lands a formula for reform. <br />
<br />
<strong>Nationalize, Break Up Banks</strong><br />
<br />
But by 2009, the worm had turned: "If you hid the name of the country and just showed them the numbers, there is no doubt what old IMF hands would say," the authors wrote then in <em>The Atlantic</em>: "Nationalize troubled banks and break them up as necessary."<br />
<br />
That's still a formula that Johnson and Kwak favor. <br />
<br />
"All banks, including risk-seeking ones, should be limited to a size where they do not threaten the stability of the financial system," they say. That's probably no more than 4% of GDP, or roughly $570 billion in assets, and no more than 2% of GDP, or $285 billion, in the case of investment banks. <br />
<br />
In fact, such limits would affect only six banks now: Bank of America (<a class="inlinked" href="http://www.dailyfinance.com/quotes/bank-of-america-corporation/bac/nys">BAC</a>), JP Morgan Chase (<a class="inlinked" href="http://www.dailyfinance.com/quotes/jpmorgan-chase-and-co-wrnt/jpm%252b/nys">JPM</a>), Citigroup (C), Wells Fargo (<a class="inlinked" href="http://www.dailyfinance.com/quotes/world-financial-split-corp/wfs%252b/tor">WFS</a>), Goldman Sachs and Morgan Stanley (<a class="inlinked" href="http://www.dailyfinance.com/quotes/morgan-stanley/ms/nys">MS</a>). <br />
<br />
Breaking them up would hardly be so very radical. Antitrust prosecution led to the end of the Standard Oil trust in 1911 and threatened Microsoft in 2000. The alternative, say the authors: Another crisis, sooner or later, and another no-win choice for taxpayers between bailout and disaster.</p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/04/01/books-daily-finance-too-big-to-fail-too-big/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19422136/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/04/01/books-daily-finance-too-big-to-fail-too-big/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><dc:creator>Hardy Green</dc:creator><pubDate>Thu, 01 Apr 2010 12:30:00 EST</pubDate></item><item><title>Books@Daily Finance: Facing Up to the Awful Truth</title><link>http://www.dailyfinance.com/2010/03/27/books-daily-finance-facing-up-to-the-awful-truth/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/03/27/books-daily-finance-facing-up-to-the-awful-truth/</guid><comments>http://www.dailyfinance.com/2010/03/27/books-daily-finance-facing-up-to-the-awful-truth/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/company-news/" rel="tag">Company News</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/economy/" rel="tag">Economy</a></p><img hspace="4" vspace="4" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" alt="" />In 1985, executives at the Coca-Cola Co. took a bold and revolutionary step, the kind of fearless bet on innovation hailed in one business manifesto after another. They scrapped their iconic, time-and-market-honored product for a flashy, up-to-the-minute creation: New Coke.<br />
<br />
It was an infamous fiasco from which the company struggled to recover. But when you think about it, history might have turned out differently. Had Coke's executives merely stood pat with old Coke while Pepsi stole more and more market share from them, their company could conceivably have headed down the path to oblivion.<br />
<br />
So the executives' fatal flaw wasn't aggressiveness or a determination to shuck off the dead hand of the past. Their deeds aren't worth recalling simply because they reflected a bad decision. To Harvard Business School historian Richard S. Tedlow, the story is worth recalling because of something else: denial -- or, in the words of Sigmund Freud, a "knowing without knowing," a tendency to ignore the obvious because you can't stand to confront it.<br />
<br />
What the Coke executives both understood and failed to see was the fact that theirs was no ordinary product. Coke -- or Coca-Cola Classic, as they were forced to rebrand the product -- was an icon. "To a lot of Americans, changing the hallowed formula was an insult from someone you thought was your friend," writes Tedlow. The consumer, who regarded Coke as an American birthright, owned a piece of their brand.<br />
<br />
<strong>Being Wrong vs. Being in Denial</strong><br />
<br />
Tedlow's book <a href="http://shopping.aol.com/denial/isbn-9781591843139"><strong><em>Denial: Why Business Leaders Fail to Look Facts in the Face - And What to Do About It </em>(Portfolio, $26.95)</strong></a> considers numerous business blunders caused by this failure to focus. It's a highly readable, often invigorating collection of case histories that many readers have heard a bit about, accompanied by insightful analysis.<br />
<br />
Hindsight, of course, is 20-20. As I read <em>Denial</em>, I wondered why so many business books employ hypothetical examples featuring XYZ Co. and executives named John. One reason for that is that the real world is messy and confusing. Should Goodyear, Firestone, and other tiremakers of the 1970s have preserved the same products and sales strategy that had provided a half-century of steady, solid profits -- at a time when the top four U.S. tire companies held a 74% market share? Or should these successful Fortune 500 companies have ditched what they were doing and accepted the idea that long-lasting, expensive radial tires would inevitably dominate the market?<br />
<br />
Real-world predicaments are thorny, and the answers just aren't that easy. Tedlow never pretends they are. But, he says, it's one thing to be simply wrong, as merchandiser Montgomery Ward failed after World War I to anticipate the expansion of the consumer economy. It's another thing to be in denial: to see and yet not see the need to change, to avert your eyes from the awful truth.<a href="http://shopping.aol.com/denial/isbn-9781591843139"><img hspace="4" height="199" width="132" vspace="4" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/03/denial.jpg" alt="" /></a><br />
<br />
Tedlow sees denial again and again in corporate America: grocery retailer A&amp;P's long failure to adapt to the supermarket-and-TV age, IBM's very slow conversion to the personal-computer revolution, Henry Ford's adamant refusal to accept consumers' growing desire for a car grander than a no-frills Model T. These are powerful stories, and Tedlow understands that they're best described in economical, unfussy prose.<br />
<br />
<strong>Watch Out, A&amp;P. Here Comes TV</strong><br />
<br />
The author provides a few success stories, tales about executives who overcame the human tendency to look away from unpleasantness and made the hard choices -- like DuPont Co.'s very grudging adoption of a new organizational structure in the 1920s, and Intel Corp.'s decision in the 1980s to surrender the memory-chip field to Japanese producers, and concentrate instead on producing microprocessors.<br />
<br />
In Intel's case, the much-employed hypothetical executive of business-book legend finally had a useful role to play. In mid-1985, Intel president Andy Grove posed a telling question to CEO Gordon Moore: "If we got kicked out and the board brought in a new CEO, what do you think he would do?" Moore answered immediately: "He would get us out of memories." It was the necessary, intelligent-outsider point-of-view that allowed the men to take a careful look at what they knew they must do: shut down factories and dismiss scores of employees. They did, and the company survived.<br />
<br />
But my favorite tale in <em>Denial </em>is Tedlow's account of A&amp;P, the third-largest corporation in the U.S. in 1950, with sales of $3.2 billion, far bigger than its two closest competitors, Safeway and Kroger. By the 1970s, the company was wandering in the wilderness, and today it's "not much of a factor in an industry in which it was once the leader," in Tedlow's words.<br />
<br />
What happened? TV. Starting in the 1950s, television was building the popularity of national brands, even as A&amp;P clung to its private-label veggies and Ann Page frosted flakes. The company refused to sign the long leases that suburban mall developers demanded, and shut itself out of growing markets. An east-of-the-Mississippi entity, A&amp;P avoided the exotic population-exploding areas of Texas and California. And above all, in the words of a 1970s A&amp;P executive: "They just didn't believe these things were happening." The company had been a leader for so long, its executives couldn't imagine a world where history passed them by. Tyrannosaurus rex couldn't have agreed more.<br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/03/27/books-daily-finance-facing-up-to-the-awful-truth/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19411308/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/03/27/books-daily-finance-facing-up-to-the-awful-truth/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><dc:creator>Hardy Green</dc:creator><pubDate>Sat, 27 Mar 2010 10:00:00 EST</pubDate></item><item><title>Copia: E-Reading Meets Facebook in the Latest New, New Thing</title><link>http://www.dailyfinance.com/2010/03/25/copia-e-reading-meets-facebook-in-the-latest-new-new-thing/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/03/25/copia-e-reading-meets-facebook-in-the-latest-new-new-thing/</guid><comments>http://www.dailyfinance.com/2010/03/25/copia-e-reading-meets-facebook-in-the-latest-new-new-thing/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/company-news/" rel="tag">Company News</a>, <a href="http://www.dailyfinance.com/category/technology/" rel="tag">Technology</a>, <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a></p><img hspace="4" vspace="4" border="1" align="right" src="http://www.blogcdn.com/www.dailyfinance.com/media/2009/12/facebook_screen_240.jpg" alt="facebook" />The latest e-book experience got its public unveiling on Wednesday. At a New York City event co-hosted by an e-reading advocate, Idea Logical CEO <a href="http://www.idealog.com/blog/">Mike Shatzkin</a>, consumer-technology company DMC Worldwide's Copia was introduced as a social-networking-enhanced e-reader with slogans like "If reading is a journey, Copia is a road trip with your best friends." (No actual Copia was on hand.)<br />
<br />
A Copia representative called Copia "a digital content delivery platform" accessible from "any digital touchprint" -- desktops, e-readers, iPads, smartphones -- and said DMC's e-readers will hit the market by the third quarter this year. Copia, like rival devices, will allow storage of thousands of titles, but will be compatible with downloads from almost any source (unlike Amazon's (<a href="http://www.dailyfinance.com/quotes/amazon-com-inc/amzn/nas">AMZN</a>) Kindle, which works only with proprietary Amazon-sold e-books). Prices reportedly will range from $199 to $299.<br />
<br />
The primary benefit to the Copia is its ability to uses social network Facebook. Rather than requiring users to create separate, dedicated stand-alone communities, Copia connects with existing social networks so users can explore what friends and "friends" (and their friends) are reading, share notes and form study groups and book clubs.<br />
<br />
It's all intriguing, but it sounds a bit like Netflix's social-networking aspect, which I find to be of limited utility. I like my friends, but I don't necessarily share their tastes in movies, or in books.
<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/03/25/copia-e-reading-meets-facebook-in-the-latest-new-new-thing/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19414101/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/03/25/copia-e-reading-meets-facebook-in-the-latest-new-new-thing/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><dc:creator>Hardy Green</dc:creator><pubDate>Thu, 25 Mar 2010 14:39:00 EST</pubDate></item><item><title>Books@Daily Finance: Marketing to Well-Heeled African Americans</title><link>http://www.dailyfinance.com/2010/03/20/books-daily-finance-marketing-to-well-heeled-african-americans/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/03/20/books-daily-finance-marketing-to-well-heeled-african-americans/</guid><comments>http://www.dailyfinance.com/2010/03/20/books-daily-finance-marketing-to-well-heeled-african-americans/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a></p><p><img vspace="4" hspace="4" border="1" align="right" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" />Go to any newsstand, and you will see a clear demonstration of market segmentation: There are specialty magazines aimed at brides, fly fishermen, sports car enthusiasts, Latino moms, and African-American singles.</p>
<p>But there's always the possibility of splitting these interest groups into even smaller, and more elite, clusters. That's the premise of <a href="http://shopping.aol.com/black-is-the-new-green/isbn-9780230616844"><strong><em>Black Is the New Green: Marketing to Affluent African Americans </em>(Palgrave Macmillan, $35)</strong></a> by Uptown Media Group CEO Leonard E. Burnett Jr. and marketing consultant Andrea Hoffman.<br />
<br />
There are three distinct segments of the African-American audience, say the authors, distinguished by age, education, income, and cultural tastes. "Affluent African Americans," or AAAs as they call their target group, are too frequently confused with an urban hip-hop crowd for whom ads featuring young black pop stars or athletes are best suited. "One-dimensional references," they assert, "have overshadowed the very real 'silent majority' that is this affluent group," which tends to be older and to have more sophisticated tastes. The authors estimate the buying power of this elite at $87.3 billion and rising.<a href="http://shopping.aol.com/black-is-the-new-green/isbn-9780230616844"><br />
<br />
<img vspace="4" hspace="4" border="1" align="right" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/03/blacknewgreenhres-1269023999.jpg" /></a>So how should outfits with something to offer to upmarket African-Americans seek them out? A key way, say the authors, is via events marketing: Partnering with "a Black-oriented, member-based or philanthropic organization," such as the professional women's organization The Links, Incorporated or the professional men's group 100 Black Men of America. One company that has successfully organized such events, say the authors, is Aetna, whose foundation has co-sponsored various health initiatives with 100 Black Men of Atlanta. These have included efforts to improve awareness of childhood obesity and diabetes.<br />
<br />
But print publishers will be happy to hear that the authors don't understate the importance of print advertising. "Put your ads where your audience is," they say. "The only publications expressly for the AAA audience are <em>Black Enterprise</em>, <em>NV</em>, <em>Essence</em>, and <em>Uptown </em>magazines." That's just a teeny bit self-serving: Burnett is <em>Uptown</em>'s publisher.</p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/03/20/books-daily-finance-marketing-to-well-heeled-african-americans/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19406912/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/03/20/books-daily-finance-marketing-to-well-heeled-african-americans/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>Columns</category><dc:creator>Hardy Green</dc:creator><pubDate>Sat, 20 Mar 2010 10:00:00 EST</pubDate></item><item><title>Books@Daily Finance: After the Recession, Fewer Bosses?</title><link>http://www.dailyfinance.com/2010/03/15/books-daily-finance-after-the-recession-fewer-bosses/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/03/15/books-daily-finance-after-the-recession-fewer-bosses/</guid><comments>http://www.dailyfinance.com/2010/03/15/books-daily-finance-after-the-recession-fewer-bosses/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/people/" rel="tag">People</a></p><p><img vspace="4" border="1" align="right" hspace="4" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" alt="" />In every crisis there is danger -- and opportunity. For Joel Kurtzman, today's difficult economic scene offers organizations the rare chance to "bring down mindless hierarchies."<br />
<br />
Don't get the idea that Kurtzman is a bomb-thrower. After all, he's a well-connected business consultant, senior fellow at Wharton, and former editor-in-chief of the <em>Harvard Business Review</em>. His new book, <a href="http://shopping.aol.com/common-purpose/isbn-9780470490099"><em>Common Purpose: How Great Leaders Get Organizations to Achieve the Extraordinary </em>(Wiley, $27.95)</a>, is a paean to outfits that forge a "creative, dynamic, brave, and nearly invincible we" -- a team spirit built on inclusiveness and mutual goals. But it seems that the imperial CEO and the know-it-all executive have little place in Kurtzman's ideal outfit. After all, he argues that the fault of the current economic mess lies in "bad -- and in many cases, abysmal -- leadership within a large group of global institutions."<br />
<br />
It's the author's opinion that the worst of the crisis is over, since he finds that many companies are rehiring. There are, of course, those organizations that are bringing on more top executives even as they lay off rank-and-filers. But that's not the primary problem today, he argues: Worse is inertia -- an uncertainty about how to proceed, that leads to inaction. "Some are stuck," he tells <em>DailyFinance</em>. "They've let people go or cut their hours, and now they don't know how to move forward."<br />
<br />
<a href="http://shopping.aol.com/common-purpose/isbn-9780470490099"><img width="157" vspace="4" border="1" align="right" hspace="4" height="197" style="" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/03/commonpurpose.jpg" /></a>As a model worthy of emulation, he points to FM Global, a 175-year-old property-insurance company with $5 billion in revenues. FM has had no layoffs and understands that its fortunes depend on the knowledge its employees possess. "When you walk into a hallway at that company, you can just feel that people there are committed and that they sense that what they do matters," Kurtzman told a hundred guests at a Manhattan book party at Michael's Restaurant, a publishing-industry favorite, last Wednesday.<br />
<br />
FM Global has an unusual approach, the author says: Unlike most insurers, it employs no actuaries -- it depends instead on a staff of 1,400 trained engineers who examine a client's property and price policies, depending on potential problems they discover. The approach means decision-making is widely spread throughout the organization. And that, in turn, means an unusual level of loyalty -- and employment longevity -- among FM Global's workforce.</p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/03/15/books-daily-finance-after-the-recession-fewer-bosses/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19395413/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/03/15/books-daily-finance-after-the-recession-fewer-bosses/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><dc:creator>Hardy Green</dc:creator><pubDate>Mon, 15 Mar 2010 19:00:00 EST</pubDate></item><item><title>Corporate Spies Like Us: A Peek Into a Shadowy World</title><link>http://www.dailyfinance.com/2010/03/04/corporate-spies-like-us-a-peek-into-a-shadowy-world/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/03/04/corporate-spies-like-us-a-peek-into-a-shadowy-world/</guid><comments>http://www.dailyfinance.com/2010/03/04/corporate-spies-like-us-a-peek-into-a-shadowy-world/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a></p><p><img hspace="4" border="1" align="right" vspace="4" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" alt="" />Some social critics say companies that lay off employees are doing permanent damage to themselves. After all, they've spent years training the workers they're casting aside. Moreover, they may be abruptly discarding a great deal of institutional memory.<br />
<br />
It turns out there's another cause for concern: Laid-off workers could be a valuable source of information to corporate spies. Such spooks have been known to stage fake job interviews to ferret out information about a former employer's ways and future plans. Even still-employed workers "can be surprisingly candid about their own company when they think they're interviewing for a job," writes Politico correspondent Eamon Javers.<br />
<br />
At its best, Javers's uneven, intermittently absorbing new book, <a href="http://shopping.aol.com/broker-trader-lawyer-spy/isbn-9780061697203"><strong><em>Broker, Trader, Lawyer, Spy: The Secret World of Corporate Espionage </em>(Harper, $26.99)</strong></a>, exposes a little-known world of black ops, eavesdropping, and corporate skullduggery. But the book is marred by an elastic definition of corporate espionage, stretched to include everything from routine financial investigations to ordinary detective work conducted by Kroll Associates. Worse, the volume's historical chapters are poorly researched and larded with extraneous detail.<br />
<br />
<strong>'Mafiya' Wars</strong><br />
<br />
Javers kicks off the book with one of his strongest stories: an account of a covert 2005 operation, Project Yucca. Conducted by private intelligence firm Diligence LLC for the Russian financial-industrial conglomerate Alpha Group Consortium, the mission entailed finding out as much as possible about Bermuda-based rival IPOC International Growth Fund. The operatives, all veterans of Western intelligence services, targeted an impressionable British-born KPMG accountant, Guy Enright.<br />
<br />
In clandestine meetings, Diligence agents hinted that IPOC, a KPMG client, might be tied to the Russian mob -- and that Enright could serve his country by turning over confidential financial documents. This he did, furtively leaving such papers at designated, secret drop-off points. Cue the James Bond theme, running through Enright's Walter-Mitty-like brain. "It was a huge intelligence haul for Diligence," Javers writes, "which used it to stir up problems for IPOC." But within months, the operation was short-circuited when KPMG was tipped off by parties unknown -- and the accountancy filed suit against the intelligence firm. The spook outfit, which still maintains an office two blocks from the White House, today says that it has changed its roguish ways.<br />
<br />
<a href="http://shopping.aol.com/broker-trader-lawyer-spy/isbn-9780061697203"><strong><img hspace="4" border="1" align="right" vspace="4" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/03/brokertrader-1267655723.jpg" alt="" /></strong></a><strong>The Spies from Mars</strong><br />
<br />
Another engrossing tale involves the anything-but-sugary relations between chocolate giants Nestl&eacute; and Mars Inc. In 1997, the Swiss-based Nestl&eacute; encountered a sudden, seemingly well-organized campaign of resistance when it began marketing a new brand, Nestl&eacute; Magic: a small chocolate ball enveloping a plastic shell that contained a tiny Disney-themed toy. Although the U.S. Consumer Products Safety Commission had O.K.'d the product, numerous federal agencies and state attorneys general were inundated with complaints suggesting that the toy was a choking hazard.<br />
<br />
Suspecting that rival Mars was somehow stirring up the problem, Nestl&eacute; hired Kroll Associates and, later, spy firm Beckett Brown International. After an investigation involving both surveillance and that yucky practice known as Dumpster-diving, Beckett fingered a Virginia consulting firm as the organizer of a Mars campaign against Nestl&eacute;.<br />
<br />
But Beckett's activities didn't end there, Javers writes: Soon, on Nestl&eacute;'s behalf, Beckett was running its own media-and-regulatory attack against Whetstone Candy Co., a small manufacturer that was producing its own toy-inside-a-chocolate product. Whetstone's goodies tanked -- but things turned out badly for Beckett, too, as that company fell apart in 1999.<br />
<br />
<strong>Secret History</strong><br />
<br />
In contrast to such gripping recent tales, Javers really falls short in his historical chapters, which tend to be thinly sourced and, consequently, contain inaccuracies, sometimes in the service of sensationalism. We get a full chapter on Allan Pinkerton, America's first private eye and the founder of the sometimes-notorious detective firm that carried his name. (Since 1999, the Pinkerton Agency has been part of Sweden-based Securitas AB.) That section is drawn largely from one book, James Mackay's <em>Allan Pinkerton: The First Private Eye</em>. There's also material on Abraham Lincoln and Jesse James, both presumably somehow tied to corporate espionage.<br />
<br />
Perhaps the most flawed section looks at the Pennsylvania coal-field wars of the 1870s, and the so-called "Molly Maguires" who were charged with numerous shootings and murders of coal-company officials. Again, possibly due to his overreliance on too few sources, Javers fails to take account of historians' growing understanding that there probably was no such organization: Some (but not all) of the 20 men who were tried and hanged may have been involved in acts of violence -- but their organizational link was probably not to Molly but to a respectable Irish fraternity, the Ancient Order of Hibernians. In fact, the chief infraction of these "terrorists" may have been to be on the other side of a labor war with the wily and ruthless head of the Pennsylvania Railroad, Franklin Gowen.</p>
<div style="padding: 6px; float: right; width: 242px; height: 272px;"><script type="text/javascript">adsonar_placementId=1436303;adsonar_pid=986767;adsonar_ps=-1;adsonar_zw=230;adsonar_zh=260;adsonar_jv='ads.tw.adsonar.com';</script><script language="JavaScript" src="http://js.adsonar.com/js/adsonar.js"></script></div>
<br />
Javers' problems don't end there. There's also material on the plot to involve the Mafia in an assassination of Fidel Castro and on infighting among the associates of oddball billionaire Howard Hughes -- but what do these matters have to do with corporate espionage?<br />
<br />
Such sections tend to give the book a padded feel, and raise key questions: Are there just not enough cases of true corporate espionage to fill an entire book? Or, alternately, perhaps such spooky activities are all around us, but Javers failed to uncover a sufficient number of them. We simply don't know. For the answer to those questions, the reader will have to wait for another, better book.
<p> </p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/03/04/corporate-spies-like-us-a-peek-into-a-shadowy-world/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19379565/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/03/04/corporate-spies-like-us-a-peek-into-a-shadowy-world/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><dc:creator>Hardy Green</dc:creator><pubDate>Thu, 04 Mar 2010 11:26:00 EST</pubDate></item><item><title>Books@Daily Finance: Balancing Reason and Emotion in Business</title><link>http://www.dailyfinance.com/2010/02/19/books-daily-finance-balancing-reason-and-emotion-in-business/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/02/19/books-daily-finance-balancing-reason-and-emotion-in-business/</guid><comments>http://www.dailyfinance.com/2010/02/19/books-daily-finance-balancing-reason-and-emotion-in-business/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/oil-gas-industry/" rel="tag">Oil &amp; Gas Industry</a>, <a href="http://www.dailyfinance.com/category/target/" rel="tag">Target</a>, <a href="http://www.dailyfinance.com/category/wal-mart/" rel="tag">Wal-Mart</a></p><img hspace="4" border="1" align="right" vspace="4" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" />Question: What do undergraduates who virtuously hold back from eating a pile of chocolate-chip cookies and comptrollers who can't get employees to meet expense-report deadlines have in common? Answer: They're tired.<p><a href="http://www.dailyfinance.com/2010/02/19/books-daily-finance-balancing-reason-and-emotion-in-business/" rel="bookmark">Continue reading <em>Books@Daily Finance: Balancing Reason and Emotion in Business</em></a></p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/02/19/books-daily-finance-balancing-reason-and-emotion-in-business/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19357960/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/02/19/books-daily-finance-balancing-reason-and-emotion-in-business/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>book review</category><category>BP</category><category>Columns</category><category>psychology</category><dc:creator>Hardy Green</dc:creator><pubDate>Fri, 19 Feb 2010 12:00:00 EST</pubDate></item><item><title>Books@DailyFinance: Henry Paulson's Meltdown Memoir</title><link>http://www.dailyfinance.com/2010/02/02/books-dailyfinance-henry-paulsons-meltdown-memoir/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/02/02/books-dailyfinance-henry-paulsons-meltdown-memoir/</guid><comments>http://www.dailyfinance.com/2010/02/02/books-dailyfinance-henry-paulsons-meltdown-memoir/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/goldman-sachs/" rel="tag">Goldman Sachs</a>, <a href="http://www.dailyfinance.com/category/bank-of-america/" rel="tag">Bank of America</a>, <a href="http://www.dailyfinance.com/category/citigroup/" rel="tag">Citigroup</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/treasury/" rel="tag">Treasury</a>, <a href="http://www.dailyfinance.com/category/financial-services/" rel="tag">Financial Services</a>, <a href="http://www.dailyfinance.com/category/barack-obama/" rel="tag">Barack Obama</a></p><img hspace="4" vspace="4" align="right" border="1" alt="" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" />I always sort of liked Henry Paulson when he was President Bush's Treasury Secretary. He was an appealing figure. Oh, the chrome-dome gave away his age, but his big frame still looked formidable, his athleticism underscored by the sports watch that peeked out from underneath his suit-coat sleeve. And even though Paulson was from Goldman Sachs (<a href="http://www.dailyfinance.com/quotes/the-goldman-sachs-group-inc/gs/nys">GS</a>), a bank on the front lines of the Meltdown That Wall Street Built, he also had the know-how to fix it.<p><a href="http://www.dailyfinance.com/2010/02/02/books-dailyfinance-henry-paulsons-meltdown-memoir/" rel="bookmark">Continue reading <em>Books@DailyFinance: Henry Paulson's Meltdown Memoir</em></a></p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/02/02/books-dailyfinance-henry-paulsons-meltdown-memoir/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19341930/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/02/02/books-dailyfinance-henry-paulsons-meltdown-memoir/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>aig</category><category>bank of america</category><category>barack obama</category><category>barney frank</category><category>bush</category><category>citibank</category><category>collapse</category><category>crisis</category><category>fannie mae</category><category>fdic</category><category>fed</category><category>freddie mac</category><category>george bush</category><category>goldman sachs</category><category>henry paulson</category><category>Lehman Brothers</category><category>meltdown</category><category>on the brink</category><category>palin</category><category>paulson</category><category>president bush</category><category>president obama</category><category>sarah palin</category><category>sheila bair</category><category>timothy geithner</category><category>treasury</category><category>wall street</category><dc:creator>Hardy Green</dc:creator><pubDate>Tue, 02 Feb 2010 16:15:00 EST</pubDate></item><item><title>Books@DailyFinance: eBay's Meg Whitman Looks Back in Wonder</title><link>http://www.dailyfinance.com/2010/01/20/books-daily-finance-ebays-meg-whitman-looks-back-in-wonder/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/01/20/books-daily-finance-ebays-meg-whitman-looks-back-in-wonder/</guid><comments>http://www.dailyfinance.com/2010/01/20/books-daily-finance-ebays-meg-whitman-looks-back-in-wonder/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/company-news/" rel="tag">Company News</a>, <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/people/" rel="tag">People</a></p><p><img hspace="4" vspace="4" align="right" border="1" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/booksdailyfinance-logo.jpg" alt="" />Talk about stakeholder power. In 2001, a new eBay (<a href="http://www.dailyfinance.com/quotes/ebay-inc/ebay/nas">EBAY</a>) policy had regular sellers on the site storming the barricades and all but ready to lynch the CEO. Company executives had figured: Hey, maybe we could generate more action by steering the losers in one auction to other auctions, where similar products are on offer.</p><p><a href="http://www.dailyfinance.com/2010/01/20/books-daily-finance-ebays-meg-whitman-looks-back-in-wonder/" rel="bookmark">Continue reading <em>Books@DailyFinance: eBay's Meg Whitman Looks Back in Wonder</em></a></p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href="http://www.dailyfinance.com/2010/01/20/books-daily-finance-ebays-meg-whitman-looks-back-in-wonder/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19322761/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/01/20/books-daily-finance-ebays-meg-whitman-looks-back-in-wonder/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>Columns</category><category>ebay</category><category>meg whitman</category><dc:creator>Hardy Green</dc:creator><pubDate>Wed, 20 Jan 2010 20:00:00 EST</pubDate></item><item><title>Books@DailyFinance: Atul Gawande's Simple Fix for Business Distractions</title><link>http://www.dailyfinance.com/2010/01/13/books-dailyfinance-atul-gawandes-simple-fix-for-business-distr/</link><guid isPermaLink="true">http://www.dailyfinance.com/2010/01/13/books-dailyfinance-atul-gawandes-simple-fix-for-business-distr/</guid><comments>http://www.dailyfinance.com/2010/01/13/books-dailyfinance-atul-gawandes-simple-fix-for-business-distr/#comments</comments><description><![CDATA[<p>Filed under: <a href="http://www.dailyfinance.com/category/media/" rel="tag">Media</a>, <a href="http://www.dailyfinance.com/category/books/" rel="tag">Books</a>, <a href="http://www.dailyfinance.com/category/aerospace-defense/" rel="tag">Aerospace &amp; Defense</a></p><img hspace="4" vspace="4" align="right" border="1" src="http://www.blogcdn.com/www.dailyfinance.com/media/2010/01/atulcheck240.jpg" alt="" />Let's see. English muffins: check. Potatoes: check. Rotisserie chicken: check. All the stuff we need for the weekend: check.<br />
<br />
Simple tasks and checklists go together like English muffins and marmalade. But it's Atul Gawande's contention that the basic checklist has become indispensable well outside such mundane areas -- and in the world of increasingly complex work. "Know-how and sophistication have increased remarkably across all our realms of endeavor," he writes. Yet in a great many fields, avoidable failures are common and persistent because "the volume and complexity of what we know has exceeded our ability to deliver its benefits correctly, safely, or reliably."<p><a href="http://www.dailyfinance.com/2010/01/13/books-dailyfinance-atul-gawandes-simple-fix-for-business-distr/" rel="bookmark">Continue reading <em>Books@DailyFinance: Atul Gawande's Simple Fix for Business Distractions</em></a></p><br style="clear:both;"></p><p style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"> </p><p><a href=http://www.youtube.com/watch?v=N4Ejn9h1qKU>Read</a> | <a href="http://www.dailyfinance.com/2010/01/13/books-dailyfinance-atul-gawandes-simple-fix-for-business-distr/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.dailyfinance.com/forward/19311888/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.dailyfinance.com/2010/01/13/books-dailyfinance-atul-gawandes-simple-fix-for-business-distr/#comments" title="View reader comments on this entry">Comments</a></p>]]></description><category>aircraftindustry</category><category>atul gawande</category><category>Boeing</category><category>Columns</category><category>construction</category><category>management</category><category>surgery</category><category>tiger woods</category><category>work</category><category>World Health Organization</category><dc:creator>Hardy Green</dc:creator><pubDate>Wed, 13 Jan 2010 16:10:00 EST</pubDate></item></channel></rss>