vietnamese

    By Sarah Gilbert

    | 5:42PM 7/04/2010
    A large number of Apple iTunes and App Store users are reporting their accounts have been hacked, purchasing Vietnamese-language books and driving the items to top ranking in their categories.

    By Aaron Crowe

    | 12:00PM 3/09/2010
    E-mail and the Internet may be the quickest ways to get customer service, but the back-and-forth of e-mails doesn't always resolve the issue quickly. A telephone call -- if someone answers the call and you don't end up on hold forever -- is often the best solution and can lead to immediate answers...