united continental merger

Southwest Remains No. 1 for Airline Customer Service

The American Customer Satisfaction Index's annual report on airlines showed Southwest still on top of the rankings, and far ahead of No. 2 Continental. Southwest even improved its score, a rare bright spot in an industry that came in last overall in customer satisfaction among those the ACSI rates.

United, Continental See Earnings Jump on Demand for Travel

United Airlines and Continental Airlines reported healthy third-quarter earnings thanks to higher ticket prices and stronger demand for air travel. United reported earnings of $2.12 per share, excluding some items, Bloomberg News said. Continental%u2019s earnings were $2.24 a share.

United-Continental Merger Lands Execs a Big Pay Raise

Considering how often airline industry executives complain about how hard it is to run a profitable carrier, one might expect their efforts could go unrewarded -- at least monetarily. Not so at the new United Continental Holdings, where big post-merger raises are coming for top management.