telephone

    By Dawn Fallik

    | 6:00PM 3/15/2011
    Officials are warning people to be careful of an old con that's popped up again -- the call forwarding scam. Victims often think they're doing a kindness to a stranger or for a friend. The phone rings, usually late at night, and callers tell the victim someone has been injured, and to contact an...

    By Linda Doell

    | 8:15AM 10/01/2010
    A U.S. District Court judge has ordered a San Francisco telecommunications company to pay almost $38 million in restitution to consumers the company charged for services they didn't order. Judge William Alsup barred Inc21.com Corp. and its sister businesses from telemarketing unless they first get...

    By Linda Doell

    | 5:30PM 8/20/2010
    Verizon Communications Inc. has agreed to give the District of Columbia 2,500 calling cards to end an investigation by the D.C. attorney general's office into unused balances on calling cards bought by consumers. Verizon declined to comment on the settlement.

    By Peter Cohan

    | 7:00AM 4/08/2010
    Is there room in the U.S. telecom market for another Voice-over-IP phone company? Recent European transplant Sipgate thinks so and its low-cost phone service plan offers something many Web competitors don't: a free inbound phone number that anyone can call.

    By Aaron Crowe

    | 1:00PM 6/05/2009
    I'm always on the lookout for a better deal for our home TV, phone and Internet plans, especially since my cable company recently raised its rates.While I don't mind calling a few companies for price quotes, the main difficulty is comparing one company's offerings to another's. Finding the same...

    By Gary E. Sattler

    | 3:00PM 1/12/2009
    This is a story about a small business person who stood up for what's right, and won. Howard Schaffer is the owner of the media marketing firm which bears his name. During the previous year, Howard moved his business to a new location. He planned very carefully, making sure that all his...

    By Aaron Crowe

    | 1:30PM 12/30/2008
    For the 10.3 million unemployed people in the United States who are looking for a job, one of the most frustrating aspects of a job hunt is waiting for the phone to ring. Especially after an interview. And especially after an employer says "We'll call you soon." I know. I've been doing it for six...

    By Tracy Coenen

    | 11:30AM 5/16/2008
    I haven't had a landline phone at my home for over 6 years. Why? Because I don't need one! It's a total waste of money when I consider that I hate talking on the phone in the first place, and that my cell phone serves all my needs. Why pay for something I will never use?I'm not alone. A survey...