shoppers

Walmart CEO Says "Fiscal Cliff" Affects U.S. Shoppers

A large portion of American consumers now know about the "fiscal cliff" and a sizeable number of them expect the debate over it to curb their holiday spending, according to the chief executive of Wal-Mart Stores.

How J.C. Penney Just Might Transform the Way We Shop

New CEO Ron Johnson's plan to revamp J.C. Penney is seriously ambitious. No more coupons, almost no more sales, and a complete rethink of the department store model. So why does think he can pull it off -- and with a chain that has lagged its rivals? Because maybe he can. Here's why:

Mancession Offers Insight Into Male Shopping Trends

Men have endured slightly higher unemployment rates than women, and as a result, they've been taking on more of the household shopping. The trend hasn't boded well for stores: On average, men spend less than women on each trip.

CEO's Corner: How Goodwill Forges On Amid Hard Times

'Tis the season to remember the less fortunate, and Jim Gibbons, CEO of Goodwill Industries, hopes his nonprofit will be on the receiving end as you make out your charitable giving list. With unemployment still hovering near 10%, his organization is serving more people than ever with aid, inexpensive goods and job training.

National Retailers Go Local to Boost the Bottom Line

Knowing customers' likes and dislikes is about as basic as it gets in retailing. But for years, chain department stores got it wrong. More concerned with profits and keeping down costs, big retailers kept a tight rein on inventories and focused more on sameness. Not anymore.

A Rising Note for Consumer Confidence

The nation's recovery may appear slow in coming, but consumers are more upbeat heading into 2010. The Conference Board's consumer confidence rose to 52.9 in December, up from a revised 50.6 last month. That's the second monthly rise in a row.

Retailers: More Customers Using Food Stamps

Retailers are adjusting to an increasing number of customers buying food with food stamps. Some stores have had to change they way to do business to accommodate shoppers on food stamps, who flood the stores on the first day of the month, when the benefits arrive.

Walmart: Who shops there?

Everyone loves to hate Walmart. So, who shops there and makes it the Goliath that it is? Is it shoppers like the ones you see in this video posted...