service industry

Sad to See Friendly's Fail, But It Was Inevitable

This ice cream lover is sure she's not alone in harboring affection for Friendly's, which started out as a Depression-era ice cream shop. But when its parent company filed for Chapter 11 bankruptcy protection Wednesday, she certainly wasn't surprised.

America's Malady: A Bad Case of 'Baumol's Disease'

Unlike an illness caused by microscopic invaders of your body, which might raise your temperature and cause you physical aches and pains, Baumol's Cost Disease raises wages and causes some painful shifts in a nation's labor balance. Unfortunately, it's natural, and there's no miracle cure.