satellite tv

If you're fed up with escalating cable bills, fuzzy satellite TV reception, and unresponsive customer service, Google is starting to think inside the box: The world's leading search engine may be ready to launch a broadband television service as early as next year.

Don't look now, but the cord-cutting trend continues for Comcast. Though the country's largest cable provider tried to mask its woes with upbeat spin in its quarterly report, Comcast is serving 577,000 fewer households than it was a year ago.

Millions of TV lovers hit by the weak economy and fat cable bills are going old-school: They're using antennas. That's right: The rabbit ears your grandmother jiggled to tune in "I Love Lucy" can still receive dozens of digital channels on HDTVs. Here's how you can rule the free airwaves.

Poor customer service is one of the primary reasons people tend to shun certain companies and even whole industries. 24/7 Wall St. identified the U.S. industries with the most complaints, as well as the troubles people have with them. If customer service is important to success, those we identified could be in trouble.

Most subscribers to Dish Network probably picked the satellite television provider based on its low cost. But now that Dish has purchased the library of one-time movie rental powerhouse Blockbuster, it's poised to compete with the likes of Netflix for the streaming-video market.

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I was completely duped by InfinityDish, an authorized DISH Network sales dealer in my area. The salesman was polite and I decided on the "Top 120" package for $49.93 per month with free HBO...

The little everyday expenses in life -- coffee and snacks -- can quickly add up but so do the big costs. So while cutting out that daily latte may help your day-to-day expenses, cutting the cable service or a telephone line can mean hundreds or even thousands of dollars in savings. Granted, it...

What separated White from the other Undercover Bosses was his attitude. Maybe because he's fairly new to DirecTV and has no background in the satellite-TV business, White seemed to realize that he has much to learn.

In spite of the growing number of Americans interested in watching television on the Internet, a new ABI Research report finds that seven out of eight viewers aren't ready to give up their cable or satellite services just yet.

Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have complained to the Better Business Bureau (BBB) in the previous three years -- with 39,000 of those...