return policy

You love Grandma, but you're not feeling that floral jumpsuit she gave you. And that gift card from Omaha Steaks won't quite work: Auntie forgot you're a vegetarian. Here are a few tips to help you ditch this season's gifting goofs.

They are the dark side of holiday giving: returns, exchanges, refunds. The gift you so lovingly selected turns out to be not quite right. What should you do to ease the journey from disappointment to happiness?

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I purchased a children's vest (among other items) from The Children's Place in Pennsylvania. The vest was $13.30. Unfortunately, my daughter-in-law bought the same one and asked me to return...

It's easy to get swept up in the low prices and fast pace of Black Friday and sometimes we make impulsive buys. But before hitting the shops and spending your money on Friday morning, make sure you know what can be returned, just in case. Here is a list of Black Friday return policies at some key...

We all have those special people in our lives, the ones who give gifts we'll likely never use. There's the aunt who rarely strays from her traditional present of itchy sweaters and the grandma who thinks that one can never have enough wool socks. We plaster on a smile and write thank you cards, but...

Apple has been offering free engraving on the iPod for a while now, and just in time for the holiday season is rolling out free iPad engraving if they were purchased at Apple.com. While the engraving won't cost you anything up front, there are a few things to consider before etching a permanent...

If you've noticed that returning items to stores isn't as easy as it used to be, rest assured: It isn't just you. Thanks to a growing number of people who are returning items they've used or never bought in the first place, retailers have been employing a variety of new techniques to stop so-called...

Spending time with family is one thing, but spending a lifetime with that sweater your Aunt Emily gave you for Christmas is another. Before you head back to the mall with your unwanted items, there are few things to know about retailer return policies this holiday season. The most important...

According to a recent report by ConsumerWorld.org, a thorough and terrific consumer advocacy web site, the rules on returning gifts are getting a little more lenient. Eleven percent of stores are loosening their policies.On the other hand, the rules are getting stricter, too. ConsumerWorld -- which...