return policies

You love Grandma, but you're not feeling that floral jumpsuit she gave you. And that gift card from Omaha Steaks won't quite work: Auntie forgot you're a vegetarian. Here are a few tips to help you ditch this season's gifting goofs.

Before you click "buy" at any e-commerce site this holiday season, be sure to surf on over to the return policy page. If your giftees aren't giddy about your presents, they certainly won't be happy if they have to shell out to return or exchange them. Here are some policies from noteworthy sellers.

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Become a fan of Consumer Ally on Facebook. Q. I purchased "Left 4 Dead 2" from Best Buy. Upon playing it for several days I noticed it began freezing randomly, amongst other problems. I returned...

Not all gifts opened this season were welcome ones. For those who unwrapped the fuzzy sweater from Aunt Rita that doesn't even fit, or the third copy of World of Warcraft, it's time to head to the return aisle. Before spending an hour in the customer service line, check out WalletPop's updated list...

Black Friday is known for deep discounts on big ticket items like computers and HDTVs as well as major home appliances. If you're considering buying a Black Friday laptop or appliance, make sure you know what restocking fees retailers charge in case your Black Friday deal turns out to be a...

Beware naughty shoppers. Getting away with "wardrobing"- -- buying that special dress for the Christmas party and taking it back to the store after one wear -- could get tougher this year. A survey released by the National Retail Foundation today says retailers expect such returns to be down 18%...

According to a recent report by ConsumerWorld.org, a thorough and terrific consumer advocacy web site, the rules on returning gifts are getting a little more lenient. Eleven percent of stores are loosening their policies.On the other hand, the rules are getting stricter, too. ConsumerWorld -- which...