retail industry

What Shoplifting Says About Us All

We want to be someone else. This, according to author Rachel Shteir, is why we shoplift. I say "we," because of the dozens of people with whom I've...

Retailers Look to E-Tailers for Survival Tips

Three years into a recession and a lumpy recovery, consumers aren't getting comfort from retail therapy. They're price-shopping online and jumping in and out of stores. So, bricks-and-motor merchants are looking for ways to make stores more convenient and flexible.