retail banking

3 Big Questions for Citi Now That It's Sent Pandit Packing

The sudden resignations of Citigroup CEO Vikram Pandit and COO John Havens, a day after the bank reported a purportedly good quarter, raise questions about the future strategy for Citigroup. So what might change under new CEO Michael Corbat?

AmEx: Still America's Favorite Credit Card

American Express remains the most beloved credit card issuer in the country. For the sixth year in a row, the card issuer has taken first place for customer satisfaction, according to a survey of nearly 14,000 credit card customers conducted by J.D. Power and Associates.

Prepaid Credit Cards: Are They a Smart Tool for You?

Americans with limited access to banking services have been turning to prepaid cards for some time, but now Chase is pitching its new prepaid card as a good option even for customers who can get a regular bank account.

Sick of Fees? Here Are Some Other Banking Options

When people talk about the American dream -- buying a home, going to college, starting a business -- banks are usually somewhere in the background. But what if, instead of making your dream come true, your bank relationship actually costs you money?

Bank Fees Push More Americans to Credit Unions

Big Wall Street banks haven't been winning many fans lately with their new fees and constant search for loopholes in the Obama administration's consumer protection laws. Bank of America's new fees on debit cards could be the last straw for some. The alternative many Americans are turning to: credit unions.