refunds

Reebok's promise that its EasyTone and RunTone shoes could shape your legs and tone your butt sounded too good to be true. That's because they were, said the FTC Wednesday, when it ordered the footwear maker to give $25 million in partial refunds to customers who bought the products based on the inflated claims.

Complaints about a concert promoter who did not issue refunds after a canceled Bret Michaels concert spurred state officials to take action in response to a rock show gone wrong. "My office will always stand up for consumers who do not receive the products they paid for -- whether it be a...

With just over a month to go before tax season wraps up, many taxpayers are still mulling their filing options, hoping to find the best deal for tax preparation. As we've posted previously, there are a number of free and low-cost filing opportunities for taxpayers, including the IRS FreeFile...

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Become a fan of Consumer Ally on Facebook. Q. I recently placed an order online at TheAwesomeStore.com, and I accidentally ended up with an order for two DVDs instead of one. The company notified...

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Become a fan of Consumer Ally on Facebook. Q. I placed an order with Sears online for a pair of tennis shoes and a tool for my husband for Christmas. I paid extra for shipping to be sure it was...

I don't believe in get-rich-quick schemes. Once I hit puberty, I dismissed the idea of searching for lost treasure as a waste of time. I refuse to play the lottery. I even gave up on the tooth fairy at the tender age of six ("she's imaginary," I told my parents, handing them the lost teeth with the...

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. Hi, I purchased a pre-lit outdoor wreath from the new Linens 'N Things website. It was a nightmare purchase from the start. The wreath arrived and was too large for my space. It was a...

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I ordered something from Amazon, which I have used before with no problems. But I ordered a Nintendo DSi for my daughter, then bought one on Black Friday for $50 less. I went to return the one...

What would you say to the following offer? Join our shopping club and we'll promise you below-retail prices on thousands of brand-name products – but we can't let you compare our prices with competitors until you join. You'll shop for most items through a catalog, but once you place your...

With the official start of summer this week, hotels from Tampa Bay to West Palm Beach, to islands off the Florida coast, to Boca Raton and Biloxi, are looking to catch the free wave of publicity Orbitz received recently for an open beach guarantee that offered to reimburse travelers for hotel costs...