refunds

6 Do's and Don'ts of Gift Returns

If you have gifts to return and you want the process to go as smoothly as possible -- especially if you don't have a receipt -- here are some do's and don'ts to keep in mind.

Your Secret Weapon in Merchant Disputes: The Chargeback

Credit cards can protect you against fraudulent charges, and some can bag you cash-back rewards. But perhaps the best thing about paying with a credit card is that in the event of a dispute with a merchant, it provides the ultimate ace up your sleeve: the chargeback.

Reebok to Refund $25M to Buyers of 'Toning Shoes'

Reebok's promise that its EasyTone and RunTone shoes could shape your legs and tone your butt sounded too good to be true. That's because they were, said the FTC Wednesday, when it ordered the footwear maker to give $25 million in partial refunds to customers who bought the products based on the inflated claims.