plumbing

As the competition between home improvement heavyweights Lowe's and Home Depot intensifies, customer service is emerging as one of the key features on which they will need to innovate. Lowe's latest attempt is a new incentive program for customers paying with the store's credit card.

On the latest episode of CBS's hit reality show Undercover Boss, Roto-Rooter President and Chief Operating Officer Rick Arquilla seems to have no idea that his company is involved in a yucky business.

This is the third part of a five-part series about how the writer and her husband, Charlie, tackled a major overhaul of their home and the pitfalls they faced along the way. To read the first installment click here. The situation is deteriorating fast. A large part of the problem is our fault,...

Holidays are just around the corner and if there's one appliance that'd better be ready for the onslaught it's the toilet. While many household fixtures require repair or replacement, one that's getting renewed attention thanks to the collective green-living consciousness is the toilet. If yours...

Ah the humble toilet. We mindlessly rely on its function several times a day -- until it stops working or unless we can't find one, which is now the topic of an international symposium. The 8th annual World Toilet Summit (who knew?) opened Tuesday in Macau, and promises to tackle the sanitation...