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Free Cell Phone Minutes

Depending on your cell phone plan, you may be paying for minutes you don't need. Find out how you can make calls for free and, ultimately, downgrade your service.

Web Retailers With Best, Worst Customer Response Times

"Your call is important to us ...," but how important? A study out Monday ranks the top 100 Internet retailers for customer service response speeds: How long they make us wait on hold, how fast they reply to emails. There's a wide disparity between the worst and the best -- and a couple of companies that are both.

Microsoft Unlikely to Boost Rates on Premium Skype Plan

Microsoft has a lot of plans for squeezing profits out of its $8.5 billion acquisition of Internet phone service Skype, but raising the rates on its premium VoIP service is unlikely to be among them, according to industry analysts.

Report: AT&T Quietly Allowing Some Users to Switch to Unlimited Data Plans

As Verizon (VZ) and AT&T (T) battle for iPhone fans, Verizon can trumpet one advantage: the availability of unlimited data plans. Officially, you can%u2019t move from a limited plan to an unlimited plan on AT&T. But a little-known loophole means that many users are in fact eligible for such a deal, according to The Associated Press.

Kodak Loses Early Ruling in Patent Dispute with Apple and RIM

Kodak has accused Apple and Research in Motion of infringing on one of its digital-imaging patents with the iPhone and BlackBerry smartphones. But the International Trade Commission in Washington has ruled against Kodak in a preliminary decision.

Amid iPhone Hype, Verizon Quietly Ending 'New Every Two' Program

Amid all the hype around the Verizon iPhone, you may have missed one important change: Verizon (VZ) is ending its popular "New Every Two" upgrade program. The program offers Verizon subscribers a credit of as much as $100 toward a new phone every two years, SmartMoney reported. As of Jan. 16, the company will no longer offer the credit to new customers and won%u2019t re-enroll current customers after their next Every Two upgrade.

Verizon Wireless 4G Network Details to Be Revealed

Waiting for the nitty-gritty details about Verizon Wireless' long-awaited 4G network? Step back here after noon Wednesday, when company executives plan to dish out some new information on their plans for the major high-speed upgrade.

Skype's New CEO Has a Tough Job Ahead of Him

It's obvious why Tony Bates, the incoming CEO of Skype, was tapped for the gig: The upstart communications company needs a serious player at the helm to help it crack the corporate market. But solving the many problems of wild child Skype won't be easy for the ex-Cisco executive.

HTC Profit Almost Doubles on Smartphone Sales

Phone manufacturer HTC Corp. (HTCXF) almost doubled quarterly profited as demand for smartphones surged. Third-quarter profit jumped to NT$11.1 billion ($360 million) from NT$5.7 billion a year earlier, Bloomberg News reported. The Taiwanese company easily beat the NT$9.2 billion forecast by analysts surveyed by Bloomberg.

Skype Releases Android Smartphone App

Skype released its app for Android phones today. Phones using Google%u2019s (GOOG) Android 2.1 and 2.2 operating systems can download the free app now, Electronista reported. The app lets users make free Skype-to-Skype calls over wireless Internet in the U.S. In Europe, users can make Skype calls over GPRS, EDGE and 3G.

Apple: It's the Software, Not the Antenna

Apple Inc. (AAPL) said it is "stunned" to discover iPhones use a "completely wrong" formula to display signal strength, The Associated Press reported. Many users of the new iPhone 4 have complained that the signal strength drops dramatically if the phone is held in a certain way. Many users of the new iPhone 4 have complained that the signal strength drops dramatically if the phone is held in a certain way.

The Coming Boom in Videoconferencing Technology

The concept of the videophone is nearly as old as the phone itself, and prototypes predate the Beatles by many decades. But while other new modes of communication, from email to instant messaging to cell phones have been adopted at astonishing rates, video has lagged -- until now.

iPhone 4 Shortage? Japanese Stores Selling Out in Hours

Hundreds are lined up outside of Apple stores for the chance to buy the latest iPhone. But some customers may leave empty handed: Just hours after the global launch of Apple's iPhone 4, many stores in Japan are already sold out.