DailyFinance readers tell us they're frustrated and angry about phone cramming, or the practice of cheating customers by adding illegitimate charges to their phone bills. If you've been a victim of phone cramming, we want to hear about it.
Almost 30 years ago, the government's breakup of AT&T changed how telecom billed customers, and scammers discovered a loophole that let them slip unauthorized fees onto consumers' monthly phone bills. Since then, "cramming" has grown into a multibillion dollar a year con game.
Earlier this week, the FCC proposed new rules designed to crack down on "phone cramming," a widespread, illegal practice that robs billions of dollars from phone users. And with 300 million third-party charges hidden in phone bills every year, odds are, you've been a victim.