phone call

For most people calling customer service to deal with a complaint is a rather mundane affair. You dial in, climb through a complex phone tree and listen to inexplicably staticy hold music with interruptions that jolt you to attention only to be told, that "your call is important to us." But for...

From what I hear, a few generations ago personal phone calls at work were an action which could bring down the boss' wrath. Nowadays most offices will tolerate the occasional personal phone call, especially with the prevalence of cell phones. However, it seems that Facebook and personal email have...