internet shopping

What Americans Just Won't Give Up to Save Money

The U.S. economy is still sputtering, and household budgets are still under pressure. So where are we cutting: Fancy coffee? Check. Eating out? You bet. But there are a few things that once would have been considered luxuries the recent poll shows Americans just aren't willing to do without.

Home Depot Lays a Foundation for Online Growth

Over the last few years, Home Depot has expanded its retail stores aggressively, adding more than 200 outlets annually. However, the firm has recently embarked on a $1.1 billion program to improve its Web presence while dramatically reducing the number of new store openings to around 10 in 2011.

Web Retailers With Best, Worst Customer Response Times

"Your call is important to us ...," but how important? A study out Monday ranks the top 100 Internet retailers for customer service response speeds: How long they make us wait on hold, how fast they reply to emails. There's a wide disparity between the worst and the best -- and a couple of companies that are both.

Retailers Look to E-Tailers for Survival Tips

Three years into a recession and a lumpy recovery, consumers aren't getting comfort from retail therapy. They're price-shopping online and jumping in and out of stores. So, bricks-and-motor merchants are looking for ways to make stores more convenient and flexible.

Online Purchases Hit $41.5 Billion in Third Quarter

Online purchases hit $41.5 billion in the third quarter, according to a report from the U.S. Census Bureau. The ease and convenience of shopping online means that Internet purchases made up more than 4% of U.S. retail sales in the third quarter, according to eWay.com.

Commercial Real Estate's Big Threat to Economy

Losses on commercial property loans are one problem. But a bigger, often-overlooked, risk is the potential for CRE to be a drag on the U.S. economy for years to come, or its potential to trigger a slide back, into a double-dip recession.