insurance scams

A former seven-year Bank of America employee alleges in a series of leaked documents that a Bank of America subsidiary, Balboa Insurance, engaged in scams involving insurance policies known as force-placed insurance.

The Consumer Federation of America is warning consumers to be careful if a payout from an auto insurance company seems way too low. Some insurers are "fine tuning" their computers so that automated claim systems result in "unfairly low" claims payouts after an accident, the consumer group says. In...