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The Plot Thickens: Netflix Users Angered By Latest Digital Twist

Netflix angered customers this week by removing the option to order DVDs via videostreaming consoles and mobile devices. The news that it was eliminating the "Add to DVD Queue" button in order to focus more on streaming videos has drawn thousands of comments, many critical of the company.

Embracing Change: Why Netflix Keeps Winning

In its transition from mail-order DVDs to streaming video, Netflix's latest move -- a new plan that offers unlimited downloads and no DVDs for $7.99 per month -- highlights why the company has been so successful.