Santa's Customer Service List: Who's Naughty, Who's Nice

When it comes to how they treat their customers, some companies follow Santa-like policies. Others are more like the Grinch. But which is which? Consumer Reports offers the skinny on how a number of high-profile businesses behave with its Naughty & Nice Holiday List. Here's a rundown:

How the Grinch Stole Google News

(With our sincere
apologies to Dr. Seuss)

Every Who down in Whoville liked Google a lot,
<> But the Grinch, who lived up
in a penthouse, did not.