franchise

McDonald's Franchisees Have Some Harsh Words for Headquarters

The franchisor-franchisee relationship can be a tense one, especially when corporate asks the operators to spend more money. That's true even at a market leader like McDonald's, where remodeling investments, marketing campaigns and discounting are touchy subjects right now.

GM and Chrysler Dealers to Learn Their Fates

General Motors and Chrysler dealers whose outlets were slated for closure will soon learn whether their appeals to stay in business or reopen have been successful. Arbitration hearings are set to wind up Wednesday, and decisions are due by the end of next week.

Quiznos submarine torpedos itself

This is a very telling case of dangerous corporate disconnect. In the battle for submarine sandwich supremacy between Quiznos and Subway, Quiznos had...