first class

    By Martha C. White

    | 9:00AM 3/30/2011
    Airlines make a lot of their money by selling pricey first-class seats to wealthy travelers. They might need to rethink this strategy, though, in light of a new survey that shows big-ticket travelers are turned off by the quality of the service they receive. According to research by travel-focused...

    By Bruce Kennedy

    | 10:00AM 12/20/2010
    A scant few U.S. carriers took home honors from this year's "Best of Business Travel" awards from Business Traveler magazine. The apparent malaise affecting U.S. airlines may involve something more fundamental than the economy.

    By Randy Diamond

    | 5:00PM 10/08/2010
    With its lack of premium amenities and upgrade options, Southwest has been an airline that many business travelers try to avoid. But after it absorbs AirTran next year, those frequent fliers will have almost no choice on some routes.

    By Jennifer Oldham

    | 6:00PM 3/18/2010
    Airlines are hiring celebrity chefs, putting designer skin-care items in bathroom kits and racing to redo seats in business and first class cabins to lie flat in an all-out push to attract premium passengers. Carriers breathed a collective sigh of relief earlier this year when an international...

    By Josh Smith

    | 5:00PM 4/14/2009
    It's official: Private air travel is as uncool as taking your mom to prom. After congress scolded the auto industry for taking the costly private jets to DC to request their bailout money it was only a matter of time before the move to ditch private flights caught on. TMZ is reporting that both...

    By Bruce Watson

    | 5:32PM 9/22/2008
    In an effort to combat its budget deficit of over $1 billion, the United States Postal Service is, allegedly, trying to upsell its premium services while hiding its less expensive options. According to an anonymous source, the USPS has instructed its employees to stop offering inexpensive shipping;...