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Phone-Cramming Scams: Share Your Stories

DailyFinance readers tell us they're frustrated and angry about phone cramming, or the practice of cheating customers by adding illegitimate charges to their phone bills. If you've been a victim of phone cramming, we want to hear about it.

How Washington Helped Birth a Billion Dollar Phone Scam

Almost 30 years ago, the government's breakup of AT&T changed how telecom billed customers, and scammers discovered a loophole that let them slip unauthorized fees onto consumers' monthly phone bills. Since then, "cramming" has grown into a multibillion dollar a year con game.

FCC Takes Aim at Scammers Who 'Cram' Phone Bills

Earlier this week, the FCC proposed new rules designed to crack down on "phone cramming," a widespread, illegal practice that robs billions of dollars from phone users. And with 300 million third-party charges hidden in phone bills every year, odds are, you've been a victim.

Is the AT&T and T-Mobile Merger at Risk?

AT&T threatens to become the Moby-Dick of the mobile world if it succeeds in swallowing T-Mobile whole, but this controversial merger is far from a done deal -- political pressures and consumer objections threaten to imperil it. And there's more at stake here than a marriage of two companies.

What If AT&T's T-Mobile Buyout Gets Shot Down?

Regulators have begun to take a long, hard look at whether the AT&T buyout of T-Mobile would create a quasi-monopoly in the American cellular carrier industry. If those antitrust concerns sink the deal, AT&T could be in real trouble, because cellular is its only clear hope for growth.

Comcast's Next Big Battle May Be in Its Backyard

Comcast SportsNet Philadelphia channel is now the exclusive carrier of games from the Philadelphia Phillies, Flyers and 76ers. But now Comcast will have to make the channel available to satellite-TV providers, thanks to FCC-approved terms of its deal for NBC Universal.

Google Gets FCC Approval for White Space Internet

The Federal Communications Commission has granted permission for nine companies, including Google, to turn unused broadcast frequencies -- also known as "white spaces" -- into wireless broadband.

FCC Approves Net Neutrality Order, But Will It Stick?

In an historic 3-2 vote Tuesday, the FCC passed the network neutrality order, the nation's first legislation aimed at addressing the way phone, cable and Internet companies interact when it comes to Internet traffic. But Congress or the courts could end up unraveling the FCC's work.

Is Comcast Building a 'Tollbooth' to Its Internet Network?

In two separate complaints, Level 3 Communications and Zoom Telephonics are alleging that Comcast is using its position as the nation's largest cable service system to restrict the open nature of the Internet. Comcast has strongly disputed the Level 3 complaint.

Verizon Fined $25 Million by FCC for Data Download Overcharges

Verizon was today fined a record $25 million by the Federal Communications Commission and agreed to refund an additional $52.8 million to customers to settle allegations that the largest U.S. mobile-phone company overcharged customers for data fees.

FCC Dives Deeper Into the Comcast-NBC Universal Deal

The questions center on how Comcast distributes content and makes decisions on which programming to offer. Regulators are also questioning NBC Universal about its contracts with other content distributors like satellite, cable and phone carriers.

FCC to Verizon Wireless: Too Slow to Make Refunds

Despite the carrier's admission of overbilling, the FCC says it plans to investigate why it took Verizon two years to notify customers of the problem, reimburse them and take corrective action. Additional penalties are a possibility.

After GOP Kills Net Neutrality Bill, Focus Shifts Back to FCC

One day after Congressional Republicans killed compromise legislation that would have protected net neutrality -- the principle that broadband providers shouldn't play favorites with Web content -- pressure has returned to the Federal Communications Commission to act on the issue.

FCC's Super WiFi Plan Has Big Potential

White Spaces The Federal Communications Commission is poised to open up a new chunk of wireless spectrum that could soon be used to blanket small towns with wireless signals. The FCC is expected to vote on Sept. 23 to open up the wireless spectrum between TV channels for public use.

Inside the War Over the Internet's Future

Amid a fierce clash over the Net's next era, tech titans Google and Verizon crafted their own broadband policy plan and shined a light on what might be Washington's most ineffectual regulatory agency -- the FCC. Unknown to many, Google and Verizon worked on that plan since fall of 2008.