McDonald's to Roll Out New 'Dual-Point' Ordering System
Facing a spike in customer complaints about disorganized service, McDonald's is rolling out a new dual-point ordering system.
Facing a spike in customer complaints about disorganized service, McDonald's is rolling out a new dual-point ordering system.
McDonald's is having trouble stomaching the competition. The world's biggest hamburger chain said Thursday that global revenue fell for the first time in nearly a decade in October, as the company faced intensifying competition and a challenging economy.
McDonald's said a key sales figure climbed 3.7 percent in August, as the fast-food chain emphasized the value of its menu offerings amid the challenging global economy.
Burger King is dusting off its crown and going public again. The world's No. 2 hamburger chain, which is in the midst of overhauling its menu and stores, says it expects to relist its shares on the New York Stock Exchange within the next three months.
When Burger King set about to fix its ailing empire, the fast food giant started by scrutinizing everything on the menu -- even the mayonnaise.
McDonald's and other fast-food establishments recently garnered praise from First Lady Michelle Obama for making great strides toward "making America healthier." But how admirable have their efforts really been? Here's a closer look at the likely effects of changes to the happy meal -- and a different business's better efforts.
Kentucky Fried Chicken says it is shutting down its fryers for good in Fiji, saying the government compromised its so-called famous blend of 11 herbs and spices by stopping KFC from importing key ingredients. Fiji says that's just an excuse.
He's becoming notably absent these days. Fighting back against more upscale chains, McDonald's is more focused now on selling profitable coffee drinks and salads -- and downplaying its namesake clown, who's more associated with Big Macs and Happy Meals.
A judge in Louisville, Ky., has ruled that KFC must cooperate with franchisees on advertising, but that it can nix campaigns that it believes could hurt the brand. Disagreement over whether KFC should emphasize its fried or grilled chicken sparked the dispute.
A new lawsuit against Taco Bell claims processed beef used by the fast food giant contains mostly fillers. Taco Bell vigorously denies the claim, but the litigation is drawing new attention to the years-long controversy over processed meats.
The New Year brings new hope to the restaurant industry, which suffered heavily during the harsh, eat-at-home recession. As a result, the number of restaurants have dwindled nationwide. But Goldman Sachs says this is very good news for three companies in particular.
The ice cream drinks have been a fast-food favorite for decades. Now, McDonald's is considering giving them a new look -- serving the shakes in see-through plastic cups instead of the current white paper cup familiar to customers the world over.
Low pay, lack of benefits and other issues drove Ayo Collins and three other Jimmy John's workers to enlist the aid of the Chicago-based Industrial Workers of the World to help organize 10 targeted Minneapolis stores. The effort fell short, by a vote of 87 to 85.













