electrical

As the competition between home improvement heavyweights Lowe's and Home Depot intensifies, customer service is emerging as one of the key features on which they will need to innovate. Lowe's latest attempt is a new incentive program for customers paying with the store's credit card.

Tyco International Ltd. filed documents with the Securities & Exchange Commission to spin off its Electrical & Metal Products division, which accounted for about 8% of its revenue last year. The company previously announced plans to spin off the unit in April.

This is the third part of a five-part series about how the writer and her husband, Charlie, tackled a major overhaul of their home and the pitfalls they faced along the way. To read the first installment click here. The situation is deteriorating fast. A large part of the problem is our fault,...