ecommerce

What Amazon's Latest Sales Tax Deal Means for Shoppers, Retailer

Residents of Massachusetts will pay a little more to buy gifts on Amazon.com next holiday season. In its ninth such deal, Amazon has agreed to collect state sales tax on purchases made from the Bay State. Could these moves by states cost the e-commerce giant its edge on pricing?

How I Saved 50 Percent by Using Kmart as Its Own Showroom

The retail trend of showrooming is exemplified by the shopper who visits a store like Kmart to get a real-world look at a product, then goes online to buy it from a competing e-commerce site at a better price. But what if the Kmart competitor offering the best price is Kmart.com?

The Christmas Shopping Battle: Early Winners and Losers

The battle for your holiday spending dollars is well under way, and it's not too soon to start handicapping 2012's likely winners. Some may be obvious (like Amazon), but others may surprise you. Here's how the holiday shopping season is shaking out across the retail landscape.

Get Free Shipping on Cyber Monday, and the Other Days, Too

Today is Cyber Monday, when retailers offer tons of great deals online. Just one problem: Mostly, they'll mean having your purchases shipped, and customers hate shipping costs more than any other part of e-commerce. Here are the best ways to dodge those pesky shipping fees.

How to Get the Best Deals on Cyber Monday

On Cyber Monday, U.S. consumers are expected to empty their wallets of more than $1 billion, Merchants are offering some of their best deals, and it's time to take advantage. Here are a few strategies that should help you land the lowest prices.

Happy Holidays: You've Been Hacked!

It's never a good season to leave your online accounts vulnerable to hacking attacks or theft. And when the holidays roll around, the scammers aren't taking vacation: They're boosting their efforts just as you already face extra risks.

Is Cyber Monday Obsolete?

It was only seven years ago that some clever folks at Shop.org decided to promote e-commerce with its own version of Black Friday, and Cyber Monday was born. But in our smartphone- and tablet-powered world, holiday shopping is getting more "cyber" every year. Does online retail still need its special day?

Amazon Prime Goes Subprime with Add-On Free Shipping Gimmick

Amazon has a new plan to get consumers to buy more: Its "Add-on" program enables the e-tailer to offer free delivery on "thousands of items at a low price point that would be cost-prohibitive to ship on their own." But wait -- isn't that just like Amazon Prime? Not exactly. Here's why.

Online Shopping (and Fraud) Likely to Soar This Holiday Season

When it comes to holiday shopping, there's one trend you can count on every year: Online sales will grow like gangbusters. But whether you're on a laptop, a tablet or a smartphone, it's important to remember that buying online carries extra risks of identity theft and fraud.

Amazon's Sales Tax Advantage May Soon End in Massachusetts

In a move designed to level the playing field for local retailers on the cusp of the make-or-break holiday selling season, Massachusetts is maneuvering to collect state sales tax from e-tailing behemoth Amazon.com, according to the Boston Herald.

Sales Taxes for Online Retailers Move Closer to Reality

Brick-and-mortar retailers have long complained that e-commerce sites enjoy an unfair advantage since they don't have to collect state sales taxes, allowing them to offer lower prices. The Marketplace Equity Act would change that -- and it's gaining momentum.

EBay Stalls the Engine of Its Auto Sales Unit

Once ballyhooed as "the Internet's largest marketplace for buying and selling all things automotive," eBay Motors' numbers have been slipping. But eBay's attempt to goose profits at Motors looks more likely to put them in reverse.

Online Shoppers' Big Peeve: It's Such a Pain to Pay

What really aggravates people about shopping online? Believe it or not, it's that it isn't easy enough to pay. Nearly 3 out of 5 people surveyed cited the annoyance of having to enter (and re-enter) their personal data as a major nuisance of buying on the web.

Shop 'Til It Drops: Take a Virtual Tour of a Dead Mall

First U.S. manufacturing collapsed under the pressure from low-wage labor overseas, leaving the landscape dotted with hollowed-out plants and gutted factories. Now, the suffering retail sector has left us with increasing number of abandoned malls.

Stores Go Both High-Tech and Homey to Lure You In

Retailers are spicing up their brick-and-mortar stores to keep you walking through the door. Their game plan? To design environments that are equal parts high-tech and homespun. But will the changes be enough to keep physical stores from being reduced to showrooms for e-commerce sites?

US Online Holiday Shopping Climbs 15% to $30.9 Billion

U.S. shoppers spent 15 percent more in online holiday buying compared to last year, after what may have been the busiest week of the season, said research firm comScore on Sunday. Shoppers have spent $30.9 billion online from Nov. 1 through Dec. 16, up from $26.9 billion at the same point last year, said the Reston, Va., company, which tracks Web use.

Green Monday a Boon For Online Shopping

Watch out, Cyber Monday: Green Monday is gaining traction with shoppers. Consumers flexed their thumb-shopping muscles on Dec. 12, Green Monday -- the second Monday in December that's become another big day for online holiday shopping.

Why Are Google and Amazon Fighting?

Google and Amazon.com have to stop meeting like this. The two tech darlings are growing into fierce competitors with every new chapter in their quests for consumer domination. The latest page of this low-key yet high-stakes saga finds Google potentially going after Amazon's Prime loyalty shopping program.

10 Companies That Owe Amazon a Big 'Thank You'

Amazon's holidays are off to a great start, but with its stock trading north of 100 times earnings, AMZN shares could be the one thing you don't want to buy from the online retailer. Instead, consider these companies that are riding on the coattails of the online shopping boom.

Online Shopping Problem? Please Hold for a Human

Millions of holiday shoppers aiming to avoid the crowds are headed online. But not all retailers do e-commerce with ease -- especially if you have questions and need help from a customer service representative. Which chains respond fast -- and which don't? We have the answers.

To Save Money Shopping Online, Play Hard to Get

If you shop online, chances are you've left a few full shopping carts at the checkout altar. To combat that, some e-commerce sites are starting to follow up on those almost-sales with emails -- and offers of better deals.

Is Amazon Prime Preparing for a Price Hike?

Amazon Prime is a bargain for active online shoppers: For $79, they get unlimited two-day shipping of Amazon merchandise, and a host of other digital goodies. But as Amazon keeps tacking on freebies, can it stick to that price?