directv

    By Jonathan Berr

    | 2:00PM 2/09/2011
    Comcast has a tight grip on Philadelphia sports fans with its SportsNet Philadelphia channel, which has been the exclusive carrier of games from the Phillies, Flyers and 76ers. But now Comcast will have to make the channel available to satellite-TV providers, thanks to FCC-approved terms of its deal for NBC Universal.

    By Dawn Fallik

    | 10:30AM 12/31/2010
    Arizona will get at least $185,000 as part of a continuing $13.25 million payout from DirecTV -- all part of a settlement from a fraud case against the subscriber television company. The company will also directly pay customers who have specific complaints. According to the settlement, DirecTV...

    By Dawn Kawamoto

    | 8:00PM 12/20/2010
    Soon, the Internet won't be the only medium to offer advertisers the ability to closely target specific types of customers. Starting in August or September, DirecTV plans to launch a new personalized advertising service for television. Can it bring the scope of TV to highly targeted ads?

    By Mitch Lipka

    | 10:36PM 12/14/2010
    DIRECTV, one of the most complained-about companies in the country, has reached a settlement with all 50 states and the District of Columbia on a variety of consumer protection issues, including its notorious cancellation penalties. The company has agreed to pay about $14 million and abide by a...

    By Bruce Watson

    | 2:00PM 10/09/2010
    This week's episode of Undercover Boss will explore the recurring theme of disconnect between frontline worker and front office at America's large companies. With his newly acquired scruffy beard, DirecTV CEO Mike White will go on service calls, work in one of the company's call centers, and spend some time in its warehouse.

    By Jean Chatzky

    | 8:00AM 9/10/2010
    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. In Late August 2009 I called DirecTV to have my service canceled at my former address because I would be moving to a house at the end of October. The representative that I spoke with told that...

    By Jonathan Berr

    | 4:00PM 8/28/2010
    Prestige means a lot in Hollywood. TV companies use a show's Emmy Award to help sell commercials, and advertisers enjoy being linked with hot shows. Sometimes, an Emmy can even help a program avoid the ax.

    By Jorgen Wouters

    | 2:30PM 8/04/2010
    Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have complained to the Better Business Bureau (BBB) in the previous three years -- with 39,000 of those...

    By Jorgen Wouters

    | 5:30PM 8/02/2010
    The Miami-Dade Consumer Services Department is suing DIRECTV, saying it deceived customers about the cost of products and services. The lawsuit accuses DIRECTV of running false ads that mislead consumers about the true costs of service packages and equipment, and also alleges the satellite TV...

    By Trey Thoelcke

    | 12:30PM 8/01/2010
    After a fairly quiet Monday, the crunch of quarterly reports resumes Tuesday, with reports expected from Coach, MasterCard, Molson Coors and Pfizer. Here's what to watch.