digital video

Until recently, large corporations had enormous advantages over consumers when it came to disputes over lousy service. If consumers weren't happy with something, they were free to get lost in customer-service hell. Or they could take the company to court, where deep-pocketed corporations simply...

After nine months of wrangling, Warner Music Group (WMG) has finally agreed to allow its content back on YouTube, becoming the last of the four major record companies to strike a deal with the site. The move means Google's vast video library will now feature original videos by Madonna, R.E.M. and...