customer retention

New Year Hurdles: Top 10 Challenges for CEOs in 2011

With the recession over -- in a sense, anyway -- some CEOs are just happy to still be standing. After three years of turmoil, there's even cautious optimism about the year ahead. But for those whose job is to steer a company to profits and growth, there are plenty of worries ahead. Here's our list of top CEO challenges for 2011.

Verizon Wireless's $70 Unlimited Deal Isn't for Everyone

Verizon Wireless is sending out notices to existing customers in select markets, informing them they're eligible for a discounted plan that will give them unlimited text, mobile-to-mobile calls, data and 450 minutes of talk time for $69.99 a month -- but not everyone is eligible.