Apple Is Suddenly in a Rut
There's no dying that Apple, the world's most valuable company, is suddenly in a rut. Here's the evidence of the tech giant's recent troubles.
customer loyalty
What Best Buy Is Doing Right: Rewarding Loyal Customers
Here's a bit of good news for Best Buy shoppers and shareholders. Lost in last week's dreary announcements of job cuts and store closures was a plan to beef up its customer loyalty program, Reward Zone Silver.
The Most Popular Social Network: Facebook
Facebook has won the most customer loyalty, by far, out of all social media sites, according to the latest Brand Keys's Customer Loyalty Index. The network easily outperformed News Corp.'s MySpace, Twitter and others.
