consumer complaints

Consumer Ally has added another ally in its mission to inform and help consumers. We welcome SiteJabber.com to the fold, adding a new tool for you to check out and weigh in on sites good and bad to avoid fraud and help others avoid getting ripped off. On the side of the main Consumer Ally page you...

Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have complained to the Better Business Bureau (BBB) in the previous three years -- with 39,000 of those...

A nationwide survey of consumer complaints underscores the destructive effects of the Great Recession, with an increase in complaints related to credit and debt services -- and especially fraudulent offers to help homeowners avoid foreclosure reflected in a just-released Top 10 list. The 2009...

Wading through consumer complaint after consumer complaint can frustrate even the most diligent consumer. But a report just released by the Consumer Federation of America says not all consumer complaint sites are created equal, and that a good place to start searching complaints is...

A Connecticut heating oil company has agreed to reimburse consumers up to $100,000 after the state's department of consumer protection accused it of engaging in unfair billing practices during the 2008-2009 billing season. Based on more than 40 consumer complaints, Phoenix Oil, LLC of Stonington,...

Having a problem with a business and don't know where to turn? WalletPop's Consumer Ally is here to help.

People have complaints. That's been made abundantly clear by perusing the WalletPop comments each day. How, though, can you voice your complaints in a way that they won't be lost in sheer volume of other laments? Here's an idea -- start a complaint choir. Complaint choirs, an idea that started in...

Internet telephone provider Vonage agreed to pay $3 million and change how it deals with its customers after reaching a settlement with 32 states. Among the allegations against Vonage was consumers continuing to be charged after canceling, not clearly disclosing the terms of its "free trial," and...

When children write their letters to Santa this year, many will be skipping last year's hot item: Webkinz. The stuffed animals were so popular last holiday season it was hard for retailers to keep the toys on their shelves. The plush dolls appealed to children and parents by linking the physical...

Dear WalletPop: I bought a compact Galaxy refrigerator from Sears by phone. Milk sours in this compact refrigerator in 1-2 days and the temperature is always in the danger zone (50-65, and higher on the hottest days). Because of this, I have used a small zippered lunch-size container into which I...