complaints

    By Mitch Lipka

    | 4:15PM 5/07/2010
    Procter & Gamble, after weeks of jabbing back at a growing number of parents' claims that the newest version of Pampers is causing skin irritation on infants and toddlers nationwide, went for a knockout -- describing the allegations as "completely false rumors fueled by social media." Consumer...

    By Mitch Lipka

    | 6:00PM 5/04/2010
    The U.S. Consumer Product Safety Commission has launched an investigation into parents' complaints that the new version of Pampers diapers, Pampers with Dry Max, is causing rashes, burns and bleeding. "Anything that occurs with infants we take very seriously," CPSC spokesman Scott Wolfson told...

    By Sam Gustin

    | 4:00PM 1/11/2010
    Nary a week after Google unveiled its new Nexus One smart-phone complaints about shoddy service and weak developer support have begun pouring in. The complaints suggest that the Nexus One's honeymoon is now over.

    By Barbara Bartlein

    | 9:00AM 12/28/2009
    Think getting bumped from your flight is just one more annoyance of modern travel that you can't do anything about? You're wrong. The Department of Travel (DOT) says you do have a right to compensation. We received a late call last night from our daughter, who was in route to the Big Island of...

    By Jason Cochran

    | 3:00PM 10/09/2009
    Twitter isn't perfect, and not just because we're all sick of hearing about it. The one-line updates can be maddeningly short, and too many users do a lot of reading but not much posting. On a typical day, the average Twitter stream can look like a tedious march of news of the weird and alarmist...

    By Mitch Lipka

    | 5:00PM 8/19/2009
    Laura McCurdy of Rhode Island wrote to WalletPop about her problem with Textbookwheel.com, a site that markets itself as a place to get cash for old college texts. She followed the directions and shipped off what she said the site reported as $243 worth of books. She said she shipped the books a...

    By Mitch Lipka

    | 5:30PM 7/16/2009
    Dish Network has reached an agreement with 46 states' attorneys general to pay nearly $6 million plus restitution to settle allegations of deceptive consumer marketing and a lack of disclosure about costs and service limitations.The states came after Dish after thousands of consumer complaints were...

    By Josh Smith

    | 12:00PM 7/13/2009
    What's not to love about a Snuggie? Sure it's no Slanket, but it keeps you warm at home, at sporting events and even makes it easy to identify the members of your cult, erm...family, when you're out at the mall. But a company is using the warm and cozy covering to try and extract $150 from your...

    By Mitch Lipka

    | 4:30PM 5/21/2009
    The New York Yankees have a creative way to separate their fans from their money. It's called Bomber Bucks -- a cute name for gift certificates that are really hard to use.On the face of it, it appears to be a great gift idea for a fan of the Bronx Bombers. It's not until the person actually wants...

    By Mitch Lipka

    | 2:00PM 4/20/2009
    The popularity of Facebook has made it the perfect target to seduce people with the same sort of lures that traditionally have been delivered via email.Now, stay-at-home moms can be tempted by an ad suggesting they could make $67,000 a year working from home. The Better Business Bureau has...