collections

Embarrassing money issues can rear their ugly heads at any time, putting any of us in situations that can be downright cringe-worthy. But unlike embarrassing money issues that women have, the red-faced financial moments that men experience can often feel more personal. After all, men frequently...

Elizabeth Taylor fans have been flocking to eBay to pick up memorabilia since the movie star died last week, reportedly doubling prices for some merchandise. But are these collectibles worth the investment? Appraisers from Antiques Roadshow weigh in.

The need for tax reform and the IRS's harsh collection techniques top taxpayers' most serious problems, according to the National Taxpayer Advocate (NTA) annual report to Congress. Each year, the National Taxpayer Advocate (NTA) is mandated under the Tax Code to identify at least 20 of the most...

Linda calls me up first thing in the morning just about every single day. She rings with such regularity, in fact, that I hardly need to set an alarm clock anymore. I'm usually too groggy to answer, but when I check my voicemail, I can picture the dimple-bursting smile on her face as she chirps...

Jackie Ramos, a former "customer advocate" from the collections department at Bank of America, posted a video on YouTube in which she offers an inside scoop on the practices of the bank. Ramos says that while her former employer encouraged her to "do the right thing for the customer," she soon came to realize that her job was actually to squeeze as much money as possible from the company's cardholders.

It's always boggled my mind how some people will pay thousands of dollars for items that once sold for just pennies. It would be neat to see a 200-year-old rare coin, or a collection of commemorative stamps from the early 20th century, but I just don't see spending the equivalent of a vacation...

You hear advice all the time about your credit score -- that you should check it often, what you can to boost it and how to resolve disputes. The advice is very practical and logical and easy to follow in theory. In practice, however, most people just ignore all of it. I was one of these people...

I was late paying an unexpectedly large bill for my son's birth; I'd wrangled a bit with the insurance company over one of the charges, and before you know it, I was getting calls. I finally connected with someone over it and the kindly-but-scripted collections woman started in with the...

Pssst, Hey buddy, have I got a deal for you.Every once in a great while you might get an approach similar to that at your friendly neighborhood resale shop. That can be especially true if it's a shop you're not very familiar with. When a thrift store employee or operator brings out something from...