collection agencies

To Pay or Not to Pay? How to Handle Old Debts

With interest rates at record lows, now is the time to refinance your mortgage. But what if you find an old unpaid debt that's impairing your credit score? The answer isn't as obvious as you might think.

7 Small Mistakes That Will Hurt Your Credit Score

Most people understand that a bankruptcy or foreclosure will tank their credit score, but there are plenty of small mistakes you can make that will turn a good score into a mediocre one. Here are seven of the more common errors, plus tips on how to avoid them.

Many Are Haunted by Ghost of Phone Bills Past Due

Far too many customers aren't paying their phone bills on time, if you ask the phone companies. Three of the top four submitters to third-party collection agencies are major telephone carriers. And the reasons why should come as no surprise.

Abusive Collection Agency Ordered to Halt Operations

As part of its effort to crack down on scams that target Americans in financial distress, the FTC has sued more than 30 debt collection companies. On Wednesday, another one, Rincon Debt Management made the list and was shut down. Do you know your rights against abusive debt collectors?

Businesses That We Complain About the Most

Poor customer service is one of the primary reasons people tend to shun certain companies and even whole industries. 24/7 Wall St. identified the U.S. industries with the most complaints, as well as the troubles people have with them. If customer service is important to success, those we identified are in trouble.