chase

Computer problems dogged Chase's (JPM) online banking services for a second day on Wednesday, leaving many customers frustrated. Problems first appeared on the Chase site late Monday, with customers unable to log on to their accounts. Technicians worked overnight to fix those problems by about 1...

Four of the top six credit card issuers reported an increase in the number of debts they they wrote off as uncollectable in August. But there were a few positive signs as well.

Chase's online-banking is out of service because of a technical glitch related to its Website, the JPMorgan Chase & Co. unit says.

Americans are saving more. But where are people putting all their cold, hard cash? It's getting tougher to find a bank where you won't end up paying to keep your money safe. The average interest paid on savings, checking, money-market and certificate of deposit accounts fell to 0.99 percent in...

When actor David Starzyk visited a Chinese restaurant in his hometown of Springfield, Mass. recently, a fan who recognized him from the Chase Sapphire commercials asked him where his wife was. "Over there," he said, pointing to the woman he's been married to for 19 years. "No," the fan insisted,...

Smile! Chase updated its iPhone app this week to let users deposit checks with the built-in camera. This functionality is similar to what USAA rolled out last year. The new version of the Chase Mobile app is still a free download. To deposit checks with an iPhone, customers will need to enroll...

You may have noticed the recent headlines, or maybe you learned about it through your own bank: The end of free checking appears to be near. Still, it's not quite time for free checking's death-knell just yet. Despite the flood of questioning from news publications -- "Is free checking over?" --...

For months, the finance industry has been issuing dire warnings that they'd have to deny people credit once reform regulations kicked in. Now that the CARD Act is here, at least some of those predictions seem to be coming true. According to The Consumerist, Chase canceled 15% of its card customers....

Banks dragged their feet for months now. They told people that before they can get help they must stop paying their mortgages, so they can qualify for a loan modification. They eventually even sped up the process of giving people temporary modifications. Now they're starting the final round:...

After Bank of America announced its new mortgage modification program that offered principal forgiveness for certain types of loans, I wondered if it was the only bank to do so. Of the four major loan servicers on the HAMP program -- Bank of America, JP Morgan Chase, Wells Fargo Bank and...