betterbusinessbureau

Tax Season Scams: How to Avoid the Fake Refund Cons

Uncle Sam isn't the only one looking to collect from taxpayers this year: A rapidly growing number of Internet scammers are also using the guise of the IRS to siphon money out of consumers' pockets, security experts say.

Protect Yourself from Halloween's Scary Scammers

Still scrambling to find a Halloween costume? Beware of ghoulish fraudsters looking to profit from your mad dash. Because Halloween stores are only open for a month or so, unscrupulous operators can take advantage of customers and then just disappear into the night.

Don't Get Ripped Off on Post-Irene Home Repairs

The estimated tab for Hurricane Irene's fury is already in the billions of dollars. If you're among those who have property damage, proceed with caution -- you don't want to get hit again, this time by home repair companies that jack up their prices, do a poor job, or walk away before the work is finished.

Businesses That We Complain About the Most

Poor customer service is one of the primary reasons people tend to shun certain companies and even whole industries. 24/7 Wall St. identified the U.S. industries with the most complaints, as well as the troubles people have with them. If customer service is important to success, those we identified are in trouble.

Has the BBB Been Selling 'A' Ratings?

The Better Business Bureau's slogan is "Start with Trust" -- but not so fast. It seems the BBB has inherent conflicts of interest, and questions have been raised about what it takes to "earn" an A from the BBB. Can companies pay for good ratings -- or worse yet, do they have to?

BBB Admits Mistakes On Pay-For-Ratings Issue

The Better Business Bureau's slogan is "Start with Trust" -- but not so fast. It seems the go-to source for consumers looking for unbiased reviews has some inherent conflicts of interest: It has been taking money to give businesses higher ratings.