better business bureau

The Better Business Bureau's slogan is "Start with Trust" -- but not so fast. It seems the BBB has inherent conflicts of interest, and questions have been raised about what it takes to "earn" an A from the BBB. Can companies pay for good ratings -- or worse yet, do they have to?

The Better Business Bureau's slogan is "Start with Trust" -- but not so fast. It seems the go-to source for consumers looking for unbiased reviews has some inherent conflicts of interest: It has been taking money to give businesses higher ratings.

You may like the idea of a new house, but the process of moving is rarely fun for anyone. Still, an estimated 37 million Americans move each year, and a third will do so between Memorial Day and Labor Day. But moving can be more than a logistical hassle: It you're not careful, you could get bamboozled in a big way.

The Better Business Bureau and federal authorities are warning consumers to be on their guard against fake charities trying to scam money in the name of Mississippi flood relief. While neither the BBB's Wise Giving Alliance nor the U.S. Computer Emergency Readiness Team released specific details...

A trustee for the now-bankrupt Hollywood Video and Movie Gallery chains has agreed to repair the credit reports of millions of consumers to settle allegations of misconduct by debt collectors hired to collect on the rental chains' accounts, according to a settlement announced by the attorneys...

Love the Animals, a charity that solicited funds on the Internet, including via social network Facebook, has been sued for misusing funds. A lawsuit against Love the Animals, operated by Anthony M. Marasia, alleges Marasia put all funds donated to the company into his personal bank account, failed...

The Gillette Co. and Energizer USA, the maker of Schick razors, have been asked to modify or stop certain claims about their razors in advertisements. What started out as a Gillette complaint against rival Energizer Personal Care's claims about its Schick Hydro razor became a two-edged sword: The...

Officials are warning people to be careful of an old con that's popped up again -- the call forwarding scam. Victims often think they're doing a kindness to a stranger or for a friend. The phone rings, usually late at night, and callers tell the victim someone has been injured, and to contact an...

As Spring finally approaches and homeowners around the nation begin to contemplate home improvement projects, the Better Business Bureau is warning consumers to choose contractors with care to avoid getting scammed. According to the BBB, the home improvement industry regularly ranks among the top...

Online and other tech-based travel scams might get a lot of attention these days, but the Better Business Bureau is warning overseas tourists to watch out for certain low-tech, longtime ruses that play upon our learned behavior and lowered-guard while traveling for pleasure. Consumer Ally...