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How to Avoid Home Repair Rip-Offs After Frankenstorm Passes

Experts predict the tab for Hurricane Sandy -- aka Frankenstorm -- will be in the billions of dollars. If your property gets damaged, proceed with caution: You don't want to get hit again, this time by home repair companies that jack up their prices, do a poor job, or walk away before the work is finished.

BBB Reveals America's Most Griped-About Businesses

American consumers are getting savvier, and happier. We consulted the BBB far more often in 2011 than we did the year before, and lodged fewer complaints. But there were still plenty of gripes, and the worst offenders may not surprise you.

Tax Prep Nightmare: Don't Get Conned by Your Tax Pro

A series of major problems and the whiff of potential fraud at a tax-prep company called "Mo Money Taxes" are a scary reminder: Be smart about selecting the professional who helps with your tax return. Here are some tips to help you avoid the shady characters.

Don't Get Ripped Off on Post-Irene Home Repairs

The estimated tab for Hurricane Irene's fury is already in the billions of dollars. If you're among those who have property damage, proceed with caution -- you don't want to get hit again, this time by home repair companies that jack up their prices, do a poor job, or walk away before the work is finished.

Businesses That We Complain About the Most

Poor customer service is one of the primary reasons people tend to shun certain companies and even whole industries. 24/7 Wall St. identified the U.S. industries with the most complaints, as well as the troubles people have with them. If customer service is important to success, those we identified could be in trouble.

Has the BBB Been Selling 'A' Ratings?

The Better Business Bureau's slogan is "Start with Trust" -- but not so fast. It seems the BBB has inherent conflicts of interest, and questions have been raised about what it takes to "earn" an A from the BBB. Can companies pay for good ratings -- or worse yet, do they have to?

BBB Admits Mistakes On Pay-For-Ratings Issue

The Better Business Bureau's slogan is "Start with Trust" -- but not so fast. It seems the go-to source for consumers looking for unbiased reviews has some inherent conflicts of interest: It has been taking money to give businesses higher ratings.

How to Tell When the Moving Man Is Really a Con Man

You may like the idea of a new house, but the process of moving is rarely fun for anyone. Still, an estimated 37 million Americans move each year, and a third will do so between Memorial Day and Labor Day. But moving can be more than a logistical hassle: It you're not careful, you could get bamboozled in a big way.