bait and switch

Of course, retailers need to fight for every dollar. But the tactics they use to get customers to spend extra are clearly wearing thin. Our readers griped about nearly 350 sneaky ways stores aggravate them, especially when it comes to promotions, sales and discounts.

The Performance Nissan and Kia dealerships in Washington state are accused of a bait and switch scheme -- charging consumers higher prices for automobiles as a result of misleading sales and advertising prices. Washington Attorney General Rob McKenna is suing two Everett, Wash., dealerships in...

Remember the KFC grilled chicken giveaway (promoted by Oprah) that went awry? Well two consumers can't get it off their mind; after several disappointing trips to KFC, wasted gas, printer ink and postage they decided to sue KFC. The lawsuit was filed in LA where the two consumers hope to get full...

If you've ever been taken in by a deal that looks to good to be true -- and who hasn't -- this one's for you. Seems The Home Depot was offering just that sort of deal last weekend. A free propane tank exchange was presented in an email offer to members of Home Depot's Garden Club. Turns out that...