auto repair

Poor customer service is one of the primary reasons people tend to shun certain companies and even whole industries. 24/7 Wall St. identified the U.S. industries with the most complaints, as well as the troubles people have with them. If customer service is important to success, those we identified could be in trouble.

If you've ever owned a car you've probably had at least one bad experience with an auto repair shop. But hundreds -- possibly thousands of people say they've been burned by an automotive repair chain known as Just Brakes, most often for trying to inflate a $99.88 brake job into major repairs...

If you can assemble IKEA furniture, you have the skills to save yourself a lot of money on car maintenance. One strategy to maximize your savings on car parts is to visit your local junkyard. How much can you save? I talked with David Edison, president of Edison Automotive, a large yard in...

Jersey Automotive Warehouse, a chain of auto repair shops, has agreed to pay $250,000 to settle a lawsuit brought by the New Jersey Attorney General's office accusing the company of charging customers for work it never did. The New Jersey Attorney General's office said that in agreeing to the...

Do those of you who live in Honolulu, Hawaii feel like you're paying too much for car repairs? No surprise, according to a study by AutoMD.com, which found that Honolulu was the most expensive market for car repairs among the 50 large metropolitan areas it surveyed recently. Drivers in Oakland,...

My '99 Volkswagen Cabrio is like an expensive mistress -- desirable and easy on the eye but expensive to keep. I know my greedy dealer's mechanics rub their hands every time it comes into the shop -- they jokingly call it "Hitler's Revenge." Everything under the hood is run by a computer that...

California filed a $222 million lawsuit against the owner of 22 Midas Muffler shops after uncover agents discovered a "massive" scheme in which consumers were charged for unneeded repairs, California Attorney General Edmund G. Brown Jr. announced."These Midas shops were running a massive...

In the world of auto repair, most of us have been privileged to know someone who was able to fix our cars on their driveway. These shade tree mechanics would take on auto repair jobs as simple as changing motor oil, or as complex as replacing an entire engine. They often charged reasonable and...

Finding a good mechanic can be a particularly daunting task. I have been trying to find a new mechanic near me for quite a little while now. This task has been a little more difficult for me as my dad used to be a full time mechanic, handling all of my repairs. Now that he has switched jobs he...