apology
| 4:16PM 9/30/2010
In testimony before Congress Thursday, Johnson & Johnson's CEO apologized for the problems that have beset his company, including the quality issues with its children's medicines and the "phantom recall" of a batch of Motrin. He also said new batches of its children's medicines should start shipping next week.
| 3:15PM 5/24/2010
CEO Mark Zuckerberg says Facebook has "made a bunch of mistakes" and vows to make the site easier to understand. But Zuckerberg's remarks fell short of an apology or addressing the core issue of trust, which some users say they are losing in the social networking site.
| 11:45AM 2/19/2010
Despite the harsh spotlight of the 24/7 news cycle, Americans tend to be a pretty forgiving bunch. We love to build up our heroes, knock them down a peg or two and cheer them on as they redeem themselves. Woods's "press conference" didn't shed much new light. But if he plays this right, he'll be doing commercials again soon enough.
| 3:30PM 12/03/2009
On Black Friday Fry's was offering a 52-inch HDTV deal that attracted a lot of attention from shoppers -- so much that one store oversold at least six HDTVs.
Couple the mistake with a manger who seemingly couldn't be bothered to address the problem with anything more than a you're out of luck...
| 8:00AM 11/30/2008
It seems not everyone had something to be thankful for on Thursday. Axl Rose, the frontman for Guns and Roses filed suit against Dr. Pepper Snapple Group for their recent Dr. Pepper giveaway. On November 23, Dr Pepper attempted to make good on their promise of free Dr. Pepper for all if Guns and...