airline complaints

Airline Complaints Surged 28% in 2010

Airlines improved their performance last year, with fewer lost bags and bumped passengers due to overbooking and more on-time arrivals, but travelers were still dissatisfied, according to an annual study of airline quality.

Mad at your airline? Join the crowd.

When I travel these days, I find myself laughing. Constantly. Because if I don't, I will probably end up committing several violent acts against...