WhartonSchool

What if home ownership really isn't the American Dream? A research paper released by a real-estate professor at the University of Pennsylvania's Wharton School starts the debate. And with these delicious findings: Renters are not only happier than the average homeowner, but they're thinner, too.Oh,...

Is the customer always right? OK, they're not always right. But shouldn't consumers at least feel as though they are valued? Particularly in today's economy, where customer retention and growth is tougher and tougher, you would think the low-cost investment of being responsive to customers...