White Castle Exec Sees Life from Behind the Grill

The latest episode of CBS's Undercover Boss featured Dave Rife, one of the owners of White Castle, posing as a trainee at several of the company's businesses. While the experience was aimed at giving Rife a firsthand look at life on the bottom rungs of the fast-food empire, it also shed light on some of the key aspects that separate White Castle from its competitors -- and a few of the problems that, sadly, don't.