United Airlines is no longer letting families with small children board its airplanes early, and it's not the only one tightening up its policies. Where do the others fall on the family-friendly scale? We quizzed the airlines to find out.
Airlines are tossing consumers aside and grabbing the benefit of lower federal taxes on travel tickets. By Saturday night, nearly all the major U.S. airlines had raised fares to offset taxes that expired the night before.
The American Customer Satisfaction Index's annual report on airlines showed Southwest still on top of the rankings, and far ahead of No. 2 Continental. Southwest even improved its score, a rare bright spot in an industry that came in last overall in customer satisfaction among those the ACSI rates.
Southwest Airlines reported second-quarter earnings of 15 cents per diluted share, up from 12 cents per diluted share in the second quarter of 2009.
