RefundPolicy

'This Is ... Lovely': New Rules for Gift Refunds, Returns

They are the dark side of holiday giving: returns, exchanges, refunds. The gift you so lovingly selected turns out to be not quite right. What should you do to ease the journey from disappointment to happiness?

10 Online Return Policies to Know Before You Click

Before you click "buy" at any e-commerce site this holiday season, be sure to surf on over to the return policy page. If your giftees aren't giddy about your presents, they certainly won't be happy if they have to shell out to return or exchange them. Here are some policies from noteworthy sellers.