Gilt Groupe pioneered the private "flash sale" fashion website biz, which is now one of the fastest growing sectors in retail. Kevin Ryan, Gilt Groupe's CEO, spoke with us about growth opportunities, the world of private-sale sites, and competition -- including why it has a leg up on Amazon.
Online retailer Overstock.com ended its last fiscal year on a strong note, and now it's gearing up for an international expansion. Outspoken CEO Patrick Byrne discusses the company, as well as his views on sales tax, short selling and the economy.
Amazon.com, Kohl's and Nordstrom rank among the top 10 companies for customer service, according to a shopper survey released by the National Retail Federation on Tuesday. Online electronics retailer Newegg made the list this year, while Coldwater Creek and HSN fell off.
