Overstock.com

The whole concept of online commerce hinges on convenience, particularly during the frantic holiday shopping season. Unfortunately, some well-known Web merchants left consumers seriously dissatisfied in the past year.

Online retailing is big business, and growing. As virtual storefronts become major revenue generators, many retailers are realizing the value of free shipping, which has the potential to greatly increase sales. Consider these seven promotional strategies, good for consumers and investors.

Online retailer Overstock.com ended its last fiscal year on a strong note, and now it's gearing up for an international expansion. Outspoken CEO Patrick Byrne discusses the company, as well as his views on sales tax, short selling and the economy.

Yet another retailer has been caught trying to game Google's search system. Seems Overstock.com was compensating some sites to link to the retailer's site on certain keywords, thus causing its rankings to rise in Google searches. According to the Wall Street Journal, Overstock.com actually offered...

Use this Overstock.com coupon for free shipping -- with no minimum -- to maximize your savings with the online discount retailer. The deal expires Feb. 18, 2011, at 1:59 a.m. EST. Your coupon code is unique and can only be used once. Make sure to plug in the Overstock coupon while checking out. The...

Amazon.com, Kohl's and Nordstrom rank among the top 10 companies for customer service, according to a shopper survey released by the National Retail Federation on Tuesday. Online electronics retailer Newegg made the list this year, while Coldwater Creek and HSN fell off.

Consumers hunting for a deal on Overstock.com might not have been getting what they bargained for. Seven California counties are suing the web retailer, claiming it "routinely" inflated original prices and misled customers into believing they were getting great savings. In fact, the complaint...

Free shipping clubs -- which require members to pay money upfront to receive free shipping -- sound suspiciously like yet another scheme from online retailers to milk more money out shoppers, but SmartMoney.com says "not so fast:" Believe it or not these clubs can be good deals. Barnes &...

Online retailer Overstock.com (OSTK) reported an eight percent decline in revenue and a 20.1 percent increase in gross margins for the first quarter Wednesday, amid a challenging time for retailers. Last week, I talked with the company's controversial CEO, Patrick Byrne, about the current...

Don't miss our Liveblog, all day November 28!This year, retailers have opened up shopping earlier than ever, with several stores offering Pre-Black Friday deals online as early as Monday. The local mall is also opening at an unprecedented time, unbolting the doors at 4 AM to get customers in! With...