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After a three-year search, Lou D'Ambrosio, a former technology executive, has been tapped to lead the struggling retailer.

The nation's three biggest department-store operators have been disproportionately pinched by the downturn in consumer spending. That's what happens when you're stuck in the middle of the retail-price spectrum during a period of sagging home values and lofty unemployment. [Video]

Macy's (M) CEO Terry Lundgren says every dollar of online sales influences almost $6 of sales inside the retailer's stores. According to Lundgren, many shoppers first see an item online and want to look at it in person before making a purchase. For example, a customer may see a piece of clothing...

Macy's (M) CEO Terry Lundgren said he's "encouraged" by the level of buying activity at the company's Herald Square store in New York City Friday. The day after Thanksgiving in the U.S. is nicknamed Black Friday because it's the day when many retailers become profitable for the year. Macy's...

This holiday season, the big draw in online shopping will be the free shipping. Consumers are demanding it, and with this year's bareknuckle competition, retailers have no choice but to give it to them. Four out of five retailers will offer free shipping with minimum purchases this holiday,...

"Better than expected" is the new catchphrase for retailers, most of whom posted August sales that were weak but not as bad as many had forecast. Sales reported Thursday showed that shoppers continue to focus on must-have items such as food and toiletries, while luxury sales are dragging....

Most analysts believe that back-to-school shopping revenue is second only to the year-end holiday season for producing sales. This year, retailers are disappointed by the school-shopping season, at least up to now. Nationwide, average family spending on back-to-school items, not including expenses...

It would make sense that a retailer called 99 Cents Only Stores (NDN) would do well during a recession. And, it has. It recently reported earnings for its first quarter fiscal ending June 27. Revenue rose nine percent to $332 million. Same-store sales for the period were up seven percent. But, what...

Macy's Inc. (M) today reported better-than-expected quarterly results as the retailer pared prices to the bone to lure cash-strapped shoppers. The company had a net loss of $88 million, or 21 cents a share, compared with a loss of $59 million, or 14 cents, a year earlier. Revenue fell 9.5 percent...

Macy's (M) has come up with a new way to get customers. It is going to go after people who used to shop at retailers that have gone out of business. According to The Wall Street Journal, "Deutsche Bank estimates $21.4 billion in U.S. retail sales from defunct apparel, electronics and home...