J.C. Penney Backpedals Again to Lure Back Lost Customers
In a major about-face, J.C. Penney is making a bid to win back some of its former customers by reintroducing brands it recently eliminated, including favorite St. John's Bay.
In a major about-face, J.C. Penney is making a bid to win back some of its former customers by reintroducing brands it recently eliminated, including favorite St. John's Bay.
While J.C. Penney's disastrous decline has been blamed on Ron Johnson no-coupons pricing strategy, our readers gave a different reason for ditching the retailer.
Months ago, JCPenney CEO Ron Johnson and his team decided to take the word "sale" out of the company's lexicon and replace it with "month-long value." It didn't work at all, and now Johnson and his team are backtracking.
Higher sales and tight inventory controls were key factors in giving J.C. Penney a second-quarter profit. But the retailer offered a weaker-than-expected outlook, citing an uncertain consumer climate.



